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Westside Toyota

North Olmsted, OH

4.7
3,518 Reviews

27000 Lorain Rd

North Olmsted, OH

44070

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Showing 3,518 reviews

April 03, 2016

Very good This is my mom 4 or 5th car from Sunnyside Toyota. Thanks Ron Swetland for all your help and the laughs, it's like family. We appreciate Lori also. Th More

by Allblack 247
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron Swetland, Lori Sovey-Strah
Apr 04, 2016 -

Westside Toyota responded

Hi Daisy, Thank you for rating Mom's experience with us. It’s always a pleasure to receive such warm compliments. We truly appreciate her loyalty. We hope Ethel is enjoying her new RAV4!

March 31, 2016

Lisa Kenzik was a huge help I was a first-time new-car buyer, and Lisa made the process wonderful from start to finish. Her approach was helpful. I never felt like I was being "s More

by Sr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa Kenzik
Apr 04, 2016 -

Westside Toyota responded

Hi Stephanie, Congratulations on your RAV4 & thank you for rating your sales experience with us. Our commitment is 1. Treat you with respect, 2. Respond to your needs, 3. Be easy to do business with, 4. Give you honest, straightforward information, 5. Give you peace of mind. Everything else just comes natural. It’s all about understanding our customers. Thank you for choosing Sunnyside. We truly appreciate the time you have taken to rate us.

March 29, 2016

Back for our 2nd Prius We met with Joel last Tuesday and drove our new Prius 4 Touring home. We bought our 2011 Prius with Joel's help and requested him again this time. W More

by bobnellie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joel Arredondo
Mar 29, 2016 -

Westside Toyota responded

Thank you, we really appreciate your loyalty to Joel and Sunnyside! We trust you two are enjoying your new Prius and look forward to the opportunity to serve your automotive needs for many more years to come! Thank you for sharing your story and we'd love for you to LIKE us on Facebook at https://www.facebook.com/mysunnysidetoyota

March 25, 2016

Great people, great place! Toyota's reputation is what brought us to Sunnyside. Once we found what vehicle we were interested in, Roger worked with us tirelessly to make it poss More

by Karen Nehrenz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roger Neff, Bob Murray, Roger Neff
Mar 25, 2016 -

Westside Toyota responded

Thank you Karen for rating your sales experience with us. It’s always a pleasure to receive compliments. Our goal is to provide high-value products & services in an “easy-to-do-business-with” atmosphere. We were happy to help!

March 25, 2016

Simply Wonderful! Tommy Orr is a true professional. From start to finish, he treated us like the most important people he ever met. We were impressed and totally sati More

by John Stef
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Orr
Mar 25, 2016 -

Westside Toyota responded

John, thank you so much for rating your sales experience with us. What a pleasure it was to receive such warm compliments. At Sunnyside, we know that buying a new car is not an easy task. People are often intimidated by the choices available to them in the market; new models of cars launched every 6 months; knowing all the latest rebates & incentives for the car they want to buy; and if they haven’t purchased a car for more than just a few years, there’s all kinds of new documents to sign thus adding to the confusion. Our job is to make your car-buying experience a rewarding one and we’re happy to hear yours was a success! Thank you again for taking the time to rate us.

March 20, 2016

Had a very good experience Leased a 2016 Rav 4 for 3rd time. Were very pleased with the service we received and the friendly atmosphere of your showroom. Will probably return More

by Roger Wenner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joel Arredondo
Mar 23, 2016 -

Westside Toyota responded

Hi Roger, Thank you for your loyalty to Toyota and to Sunnyside. It’s always a pleasure to receive such warm compliments. Thanks for taking the time to share your experience and rate us.

March 19, 2016

Great experience at Sunnyside Our car buying experience was the best it could be. Excellent customer service! We enjoyed the relaxed atmosphere and the found the people to be extr More

by AnneW
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa Kenzik
Mar 23, 2016 -

Westside Toyota responded

Hi Anne, Congratulations on your Toyota Camry! Thank you for rating your sales experience with us. It’s always a pleasure to receive such warm compliments. Our goal is to provide high-value products & services in an “easy-to-do-business-with” atmosphere.

March 15, 2016

Best place to buy a car This was my second time buying from there. I don't think I'd ever go any place else. my sales rep got me the best deal and exactly the truck I wanted More

by sheaston74
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Remon Abusada
Mar 23, 2016 -

Westside Toyota responded

Scott, Thank you for you loyalty to Sunnyside and congratulations on your new Tundra! We are committed to providing excellent service at our dealership & to making the sales experience a favorable one is important. Thank you for taking the time to rate us.

March 09, 2016

Worst experience trying to buy a car for my son I tried to buy a 2013 Toyota Camry SE for my son sunnyside toyota north olmsted , but I got the worst experience from the worst sales person at Sunny More

by Ricky1234
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Sunnyside Toyota, Lisa Kenzik
Mar 23, 2016 -

Westside Toyota responded

Dear Ricky, Thank you for contacting us regarding your sales experience at Sunnyside Toyota. You can be sure that Sunnyside is committed to providing the best possible service and to making the sales experience a favorable one. We encourage each sales consultant to maintain a professional level of performance at all times, and we were sorry to learn that you felt the service you received was less than satisfactory. Thank you for bringing this matter to our attention. Please accept our apologies for any inconvenience you may have been caused. I am available from 9 am to 6 pm Monday through Friday. Please contact me directly at (440) 686-1381 at your earliest convenience so we may discuss this situation further. Sincerely, Kendyl P Frye Customer Relations Manager

March 01, 2016

Great service it was a pleasure to do business with JefferyNowak-he was very thorough,worked with us to stay within our budget.,no stress!! thank you More

by louie3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Nowak
Mar 03, 2016 -

Westside Toyota responded

Hi R & M, we are committed to providing excellent service at our dealership and to making the sales experience a favorable one. Congrats on your Corolla and thanks for the review!

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