Westside Lexus - Service Center

David was great provided Excellent and efficient service! David was friendly and professional, providing prompt and excellent service, I was in and out very quickly - really appreciate such high quality servi David was friendly and professional, providing prompt and excellent service, I was in and out very quickly - really appreciate such high quality service delivered efficiently! More

Service help Was able to get me in the next day and replace my tire. Mary was helpful with the tire warranty information, The service center was very welcoming. Was able to get me in the next day and replace my tire. Mary was helpful with the tire warranty information, The service center was very welcoming. More

45,000 service Chris is excellent! Always professional, friendly and helpful. Service reps. are the face of a Dealership and good service keeps good customers. West Chris is excellent! Always professional, friendly and helpful. Service reps. are the face of a Dealership and good service keeps good customers. Westside Lexus is a pleasant, comfortable and friendly facility while waiting for service. More

State inspection Dave Haas worked my car through extremely fast even though I came late in the day and without an appointment. He's been my service rep for years and Dave Haas worked my car through extremely fast even though I came late in the day and without an appointment. He's been my service rep for years and is consistently first class. More

Excellent customer service Prompt, efficient, friendly. Andrew expedited the service seeing that I was with my pre-school daughter and yet made sure everything was taken care of Prompt, efficient, friendly. Andrew expedited the service seeing that I was with my pre-school daughter and yet made sure everything was taken care of beyond my expectations, even taking the time to show me how to use the electronic dashboard (navigation, contacts) in ways I had not known before. More

Service Engine light it was late on Sat. afternoon. I had a dead battery which was replaced by slow arriving emergency crew, but Service Engine light came on so felt car it was late on Sat. afternoon. I had a dead battery which was replaced by slow arriving emergency crew, but Service Engine light came on so felt car needed to be checked. Chase Clements was so very calm and helpful to this distraught old lady. I can't say enough nice things about how calming and helpful he was on a late Sat. when everyone wanted to be through work and go home for the weekend! Thanks to him and all who checked out my car. More

Service I had an oil change and the service was excellent. The agent was patient and answered questions to the best of his ability and if he could not he foun I had an oil change and the service was excellent. The agent was patient and answered questions to the best of his ability and if he could not he found out the answer for me. More

Extremely Professional Service Erin Frampton was very professional in the service department. She was aware of my time and kept me informed on the status of my car. Erin Frampton was very professional in the service department. She was aware of my time and kept me informed on the status of my car. More

65,000 mile service As usual and as expected, I received exceptional service during my visit on Tuesday, March 15th. Laura, in particular, renders the best customer servi As usual and as expected, I received exceptional service during my visit on Tuesday, March 15th. Laura, in particular, renders the best customer service. After my service visit, I called and left her a voice message inquiring about a matter. And, she immediately called me back. But, more importantly, prior to calling me back she had researched the matter I left via voice message; when she returned my call she had an appropriate response to my inquiry. She is truly responsive and a committed professional. More

Exemplary Customer Service Ms. Laura Brown exceeded my expectations of "exemplary customer service". Polite, professional and adorable. Completed all service in less time than p Ms. Laura Brown exceeded my expectations of "exemplary customer service". Polite, professional and adorable. Completed all service in less time than promised, left car clean inside and out and finally, provided my family and I with a fully gassed and clean loaner. A true asset to Westside Lexus! Thank you Ms. Brown for your wonderful service. More