1,440 Reviews of Westside Lexus - Service Center
Great, very professional, convenient Have been a customer fifteen years always courteous professional service and convenient from the greeting staff to service to the reception.also appr Have been a customer fifteen years always courteous professional service and convenient from the greeting staff to service to the reception.also appreciate the customer service I.e. Coffee , drinks, etc. More
Oil change Done in a fast expert manner had all my information available and handled all concern. No delays and excellent waiting area. Checked out with no pro Done in a fast expert manner had all my information available and handled all concern. No delays and excellent waiting area. Checked out with no problems. More
Outstanding personal service! I have two Lexuses The Lecus team is ready to serve my needs fr theemt I drive up and see my name with a big "Hi"just in front of it! Michael Lorch carefully oversees e The Lecus team is ready to serve my needs fr theemt I drive up and see my name with a big "Hi"just in front of it! Michael Lorch carefully oversees everything which transpires on his watch and Hans Schackmann makes certain all is going well on site. Chris Nemoto is always polite and prepared to do his best to look over and make certain all service is done properly! This is the nest team s customer could hope for, and , yes, I fo recommend this dealership to friends and acquaintances and neigjbors. More
Always prompt and thorough Thank you for the excellence of your service, detail oriented approach, and promptness. I always appreciate Westside Lexus staff and systems. I like Thank you for the excellence of your service, detail oriented approach, and promptness. I always appreciate Westside Lexus staff and systems. I like seeing the same people each time. More
Lexus RX350 Purchase I am happy with my Lexus RX350. The service provided by Westside Lexus and service representative Laura Brown is awesome! I highly recommend Westsid I am happy with my Lexus RX350. The service provided by Westside Lexus and service representative Laura Brown is awesome! I highly recommend Westside Lexus! More
Awesome Serrvice!! Dropped in unannounced and was treated as if I had an appointment. They serviced my vehicle with speed and efficiency and had me on my way in a very s Dropped in unannounced and was treated as if I had an appointment. They serviced my vehicle with speed and efficiency and had me on my way in a very short period of time. Awesome job Lexus Team!!! More
Excellent service! Called and said my dash was in and could I bring car that afternoon. Had car ready the next day as promised and even washed it! Did what they said, wh Called and said my dash was in and could I bring car that afternoon. Had car ready the next day as promised and even washed it! Did what they said, when they said! More
Fast, Friendly Service My experience at West Side is always so easy when getting my car serviced. I had a Lexus for 8 years and used Westside and never once had a bad exper My experience at West Side is always so easy when getting my car serviced. I had a Lexus for 8 years and used Westside and never once had a bad experience. I sold my car and bought a BMW - what a big mistake. Once you purchase a BMW they could careless aabout you when it comes to service. I sold my BMW and came back to Lexus. Dave Haas was my service advisor for my old Lexus and is again my service advisor for my Lexus. He always has a car ready for me so I am in and out very quickly. The entire staff is very friendly. Buying my car through Louis was easy as well. Other dealerships could learn a lot about service from Westside. More
Latest Service on IS 350C Jacob Hershman is an excellent service representative ensuring all work is fully described and completed. I highly recommend Westside Lexus and partic Jacob Hershman is an excellent service representative ensuring all work is fully described and completed. I highly recommend Westside Lexus and particular, Jacob for service. I would not take my Lexus anywhere else. More
First time visit this was my first time going to this location. The customer service was awesome everyone was friendly and the atmosphere was great. the time of servic this was my first time going to this location. The customer service was awesome everyone was friendly and the atmosphere was great. the time of service was as what I was told which was about an hour. This is my reason as to why I am rating my visit as excellent. More