Westside Lexus - Service Center

Excellent service! Called and said my dash was in and could I bring car that afternoon. Had car ready the next day as promised and even washed it! Did what they said, wh Called and said my dash was in and could I bring car that afternoon. Had car ready the next day as promised and even washed it! Did what they said, when they said! More

Fast, Friendly Service My experience at West Side is always so easy when getting my car serviced. I had a Lexus for 8 years and used Westside and never once had a bad exper My experience at West Side is always so easy when getting my car serviced. I had a Lexus for 8 years and used Westside and never once had a bad experience. I sold my car and bought a BMW - what a big mistake. Once you purchase a BMW they could careless aabout you when it comes to service. I sold my BMW and came back to Lexus. Dave Haas was my service advisor for my old Lexus and is again my service advisor for my Lexus. He always has a car ready for me so I am in and out very quickly. The entire staff is very friendly. Buying my car through Louis was easy as well. Other dealerships could learn a lot about service from Westside. More

Latest Service on IS 350C Jacob Hershman is an excellent service representative ensuring all work is fully described and completed. I highly recommend Westside Lexus and partic Jacob Hershman is an excellent service representative ensuring all work is fully described and completed. I highly recommend Westside Lexus and particular, Jacob for service. I would not take my Lexus anywhere else. More

First time visit this was my first time going to this location. The customer service was awesome everyone was friendly and the atmosphere was great. the time of servic this was my first time going to this location. The customer service was awesome everyone was friendly and the atmosphere was great. the time of service was as what I was told which was about an hour. This is my reason as to why I am rating my visit as excellent. More

David was great provided Excellent and efficient service! David was friendly and professional, providing prompt and excellent service, I was in and out very quickly - really appreciate such high quality servi David was friendly and professional, providing prompt and excellent service, I was in and out very quickly - really appreciate such high quality service delivered efficiently! More

Service help Was able to get me in the next day and replace my tire. Mary was helpful with the tire warranty information, The service center was very welcoming. Was able to get me in the next day and replace my tire. Mary was helpful with the tire warranty information, The service center was very welcoming. More

45,000 service Chris is excellent! Always professional, friendly and helpful. Service reps. are the face of a Dealership and good service keeps good customers. West Chris is excellent! Always professional, friendly and helpful. Service reps. are the face of a Dealership and good service keeps good customers. Westside Lexus is a pleasant, comfortable and friendly facility while waiting for service. More

State inspection Dave Haas worked my car through extremely fast even though I came late in the day and without an appointment. He's been my service rep for years and Dave Haas worked my car through extremely fast even though I came late in the day and without an appointment. He's been my service rep for years and is consistently first class. More

Excellent customer service Prompt, efficient, friendly. Andrew expedited the service seeing that I was with my pre-school daughter and yet made sure everything was taken care of Prompt, efficient, friendly. Andrew expedited the service seeing that I was with my pre-school daughter and yet made sure everything was taken care of beyond my expectations, even taking the time to show me how to use the electronic dashboard (navigation, contacts) in ways I had not known before. More

Service Engine light it was late on Sat. afternoon. I had a dead battery which was replaced by slow arriving emergency crew, but Service Engine light came on so felt car it was late on Sat. afternoon. I had a dead battery which was replaced by slow arriving emergency crew, but Service Engine light came on so felt car needed to be checked. Chase Clements was so very calm and helpful to this distraught old lady. I can't say enough nice things about how calming and helpful he was on a late Sat. when everyone wanted to be through work and go home for the weekend! Thanks to him and all who checked out my car. More