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Westside Lexus - Service Center

Houston, TX

4.7
1,440 Reviews

1,440 Reviews of Westside Lexus - Service Center

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March 26, 2016

Great, very professional, convenient Have been a customer fifteen years always courteous professional service and convenient from the greeting staff to service to the reception.also appr More

by Lexus angel
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Haas
March 25, 2016

Oil change Done in a fast expert manner had all my information available and handled all concern. No delays and excellent waiting area. Checked out with no pro More

by Mary
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fred Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 25, 2016

Outstanding personal service! I have two Lexuses The Lecus team is ready to serve my needs fr theemt I drive up and see my name with a big "Hi"just in front of it! Michael Lorch carefully oversees e More

by Yalta
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Lorch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Nemoto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hans Schackmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 24, 2016

Always prompt and thorough Thank you for the excellence of your service, detail oriented approach, and promptness. I always appreciate Westside Lexus staff and systems. I like More

by Glinkenhoger
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Nemoto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mary Margaret McGowan
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 24, 2016

Lexus RX350 Purchase I am happy with my Lexus RX350. The service provided by Westside Lexus and service representative Laura Brown is awesome! I highly recommend Westsid More

by Lexusgirl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Laura Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shekhar Shroff
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 23, 2016

Awesome Serrvice!! Dropped in unannounced and was treated as if I had an appointment. They serviced my vehicle with speed and efficiency and had me on my way in a very s More

by aharris
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Nemoto
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 23, 2016

Excellent service! Called and said my dash was in and could I bring car that afternoon. Had car ready the next day as promised and even washed it! Did what they said, wh More

by Wanda
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carrie, don't know last name, in service department, Louis Blackmon
March 21, 2016

Fast, Friendly Service My experience at West Side is always so easy when getting my car serviced. I had a Lexus for 8 years and used Westside and never once had a bad exper More

by PattiInTX
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Haas, Louis Blackmon
March 21, 2016

Latest Service on IS 350C Jacob Hershman is an excellent service representative ensuring all work is fully described and completed. I highly recommend Westside Lexus and partic More

by LWB
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jacob Hershman
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 21, 2016

First time visit this was my first time going to this location. The customer service was awesome everyone was friendly and the atmosphere was great. the time of servic More

by cgarza1002
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex Garza
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