Westside Lexus - Service Center

Really great service My car came due for its 5,000 mile checkup. I called to set up an appointment and was accommodated within an hour. This was very convenient as I had My car came due for its 5,000 mile checkup. I called to set up an appointment and was accommodated within an hour. This was very convenient as I had a trip planned. More

Routine Maintenance Excellent, knowledgeable staff. It is very easy to schedule an appointment. Once there, the waiting area is well appointed & stocked with refreshmen Excellent, knowledgeable staff. It is very easy to schedule an appointment. Once there, the waiting area is well appointed & stocked with refreshments. It is a good place to relax, read, or do some work. The staff keeps you updated with their progress & let's you know of any issues found prior to doing the repair. More

GREAT service! Westside Lexus ALWAYS give THE best service! Fred Hernandez is a pleasure to work with! He is ALWAYS accommodating! I would never buy a car anywhere e Westside Lexus ALWAYS give THE best service! Fred Hernandez is a pleasure to work with! He is ALWAYS accommodating! I would never buy a car anywhere else! It's always a pleasure knowing I am being so well taken care of! More

Top notch! I have always had an excellent experience with Westside Lexus in every capacity. It is the reason I keep coming back. They are very professional. I have always had an excellent experience with Westside Lexus in every capacity. It is the reason I keep coming back. They are very professional. More

Friendly staff, great service Chris Nemoto is a pleasure to work with. He returns calls quickly and always does what he says. He always has a loaner car ready for me and he helps Chris Nemoto is a pleasure to work with. He returns calls quickly and always does what he says. He always has a loaner car ready for me and he helps me transfer all of my things from my car to the loaner (including baby seat, booster seat, etc). More

Consistently Excellent & Customer Friendly! Chris Nemoto my service provider always looks at the best way to solve the problem cost effectively as if it was his own personal vehicle - I like tha Chris Nemoto my service provider always looks at the best way to solve the problem cost effectively as if it was his own personal vehicle - I like that! More

Good maintenance experience Josh does a great job and I always feel like I'm being treated fairly. I like having an assigned service manager and the convenience of Westside Lexu Josh does a great job and I always feel like I'm being treated fairly. I like having an assigned service manager and the convenience of Westside Lexus makes maintenance as painless as possible. More

Service Visit Comments Westside Lexus Service is always a pleasure to deal with and my latest visit was as it always is - professional and fast. I have dealt with several s Westside Lexus Service is always a pleasure to deal with and my latest visit was as it always is - professional and fast. I have dealt with several service advisors and they are all professional and very pleasant. My latest visit was with Scott Bissonett. I have dealt with him several times and I can't say enough nice words about him. This is my third Lexus, with the first two being purchased through Sterling McCall and my current Lexus was purchased at Westside. Hands down, Westside is the best. Keep up the good work. More

Excellent customer service In and out in a timely manner. David is very respectful and mindful of time constraints. The receptionist was extremely courteous too. I highly recom In and out in a timely manner. David is very respectful and mindful of time constraints. The receptionist was extremely courteous too. I highly recommend Westeide Lexus. For sales and service. More

Great service Charles Perkins has been my service manager for 8 years and does a fabulous job-it's great to have the continuity with him. The servicing and inspecti Charles Perkins has been my service manager for 8 years and does a fabulous job-it's great to have the continuity with him. The servicing and inspection process done by Thanh Nguyen was great. They accommodated a few extra items beyond those in the scheduled servicing after consultation and still did it all within the time estimate. More