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Westside Lexus - Service Center

Houston, TX

4.7
1,440 Reviews

1,440 Reviews of Westside Lexus - Service Center

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April 20, 2016

Good experience Nice place. Service folks spend time with you to explain service needs. Friendly people. Been taking my RX350 for last four years. Would certainly do More

by adyargopi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
April 20, 2016

Charles Perkins was very attentive and kind. Great and warm service and attentive to our needs. Got us in and out pretty fast. We are grateful for the people at the service center and collision c More

by cmpjgibson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jesse Flores
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charles Perkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 19, 2016

Love Westside I have always loved Westside Lexus, mainly because of their service. They go out of their way to make sure I am satisfied, and want to make sure the j More

by Perry
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bernie, Erin Frampton
April 19, 2016

Great service! The service technicians are professional and helpful and the waiting area is comfortable. They do a good job explaining the repairs and I have had no More

by Ssfox
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew Tran
April 19, 2016

5000 MILE SERVICE EVERYONE WAS COURTEOUS AND KNOWLEDGABLE. THE LENGTH OF WAIT WAS NOT LONG. THE ONLY RECOMMENDATION I HAVE IS BETTER SEATING. THOSE COUCHES ARE NOT MA More

by LEXUS 350
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jacob Hershman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Laura Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 19, 2016

Road Trip Check Up I like the fact that Westside Service Dept can get you in quickly for regular maintenance prior to a road trip. Everyone is always professional, frie More

by Connie Gavin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jacob Hershman
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 18, 2016

Matt Schlomer Matt Schloemer is the best of the best. My Lexus is fixed the first time every time. People like Matt Schloemer Michael Lorch and Suzan Blackwell m More

by Rich66
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Schloemer
April 17, 2016

Love my Lexus Very thankful that I have a great place to take my car for service. Andrew Tran is someone who I can trust and care about my needs for my car. I can' More

by Jimmy D.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew Tran
April 17, 2016

In and out quick 2nd routine service done quick and right. Thank to service consultant Laura. She got me in on short notice and explained what was done so I could und More

by Hotroder
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
April 17, 2016

Absolutely, with pleasure and confidence. Professional, prompt, courteous and effective. Westside has established a service friendly culture that is practiced by all of its associates. The cus More

by Lexus Lover
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Parnell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Nagler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jocelyn Bui
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