Westside Lexus - Service Center

Great service! Josh was prepared for my arrival with the paperwork ready for my signature and the loaner car waiting up front. He provided the estimated time that Josh was prepared for my arrival with the paperwork ready for my signature and the loaner car waiting up front. He provided the estimated time that my car would be available and had it ready and waiting for me. I also had a pleasant experience at the customer service when paying for the services rendered on this day. My questions regarding future services was courteously answered as well as explanation of what those services included. Thanks, More

Service department and person is good and care what your concern. Sales person is not nice, looks they do not worry to find a buyer :). department and person is good and care what your concern. Sales person is not nice, looks they do not worry to find a buyer :). More

The service in every respect was excellent. I brought the car in your collision repair center and I must say the courtesy, service and the work done was excellent. Keep it up. I brought the car in your collision repair center and I must say the courtesy, service and the work done was excellent. Keep it up. More

Someone stole my coins I did received a great customer service while dropping and picking up my car. However, I was very disappointed for two reasons: 1. My coin holder was I did received a great customer service while dropping and picking up my car. However, I was very disappointed for two reasons: 1. My coin holder was full of coins when I leave my car there. Then, when I picked it up there were two pennies. I don't care about those coins, but next time I won't be in peace leaving something valuable inside my car... It shouldn't be that way. 2. Although the car wash is a complementary service, I was expecting a better job. When I take my cars for oil changed at different places, they wash my car outside and vacuum and clean inside for free and my cars look like a new car. When I got my car at Lexus, it was just a little bit cleaner than when I leave it there, but they didn't even throw away a banana peel that was inside. More

Good experience Nice place. Service folks spend time with you to explain service needs. Friendly people. Been taking my RX350 for last four years. Would certainly do Nice place. Service folks spend time with you to explain service needs. Friendly people. Been taking my RX350 for last four years. Would certainly do business with them in future More

Charles Perkins was very attentive and kind. Great and warm service and attentive to our needs. Got us in and out pretty fast. We are grateful for the people at the service center and collision c Great and warm service and attentive to our needs. Got us in and out pretty fast. We are grateful for the people at the service center and collision center. More

Love Westside I have always loved Westside Lexus, mainly because of their service. They go out of their way to make sure I am satisfied, and want to make sure the j I have always loved Westside Lexus, mainly because of their service. They go out of their way to make sure I am satisfied, and want to make sure the job is done right. I have purchased both of my last 2 cars there, and most likely will buy my next one at Westside as well..... Good service is my indicator of a quality dealership which is why I keep coming back to Westside More

5000 MILE SERVICE EVERYONE WAS COURTEOUS AND KNOWLEDGABLE. THE LENGTH OF WAIT WAS NOT LONG. THE ONLY RECOMMENDATION I HAVE IS BETTER SEATING. THOSE COUCHES ARE NOT MA EVERYONE WAS COURTEOUS AND KNOWLEDGABLE. THE LENGTH OF WAIT WAS NOT LONG. THE ONLY RECOMMENDATION I HAVE IS BETTER SEATING. THOSE COUCHES ARE NOT MADE FOR SHORT PEOPLE LIKE ME :) More

Road Trip Check Up I like the fact that Westside Service Dept can get you in quickly for regular maintenance prior to a road trip. Everyone is always professional, frie I like the fact that Westside Service Dept can get you in quickly for regular maintenance prior to a road trip. Everyone is always professional, friendly and quick! You just can't beat it. More

Great service! The service technicians are professional and helpful and the waiting area is comfortable. They do a good job explaining the repairs and I have had no The service technicians are professional and helpful and the waiting area is comfortable. They do a good job explaining the repairs and I have had no problems in the 2 years I have owned my Lexus. The service is excellent! More