Westside Lexus - Service Center

excellent services, fast and reliable. One word: excellent. However, I have a negative comment about Westside Lexus collision center. I had a service there in March 2015 with Jason Bibbs One word: excellent. However, I have a negative comment about Westside Lexus collision center. I had a service there in March 2015 with Jason Bibbs for my LS 600hL. He did not provide a good service and made me unsatisfied. My car was in his bodyshop for a week, when it was done and I came to pick up my car, I found out that there were 2 new crashes on my driver door (these new crashes did not exist before) and asked him to touch up for me, but he tried to deny the responsibility. Since then, Jason Bibbs has refused to serve me for any body repairs of my LX 570 and Ls 600hL. More

Collision Department This was my first involvement with this department. It was an awesome experience. However, I have always received unbelievable service throughout. I c This was my first involvement with this department. It was an awesome experience. However, I have always received unbelievable service throughout. I continually recommend Westside Lexus. More

Outstanding Service Although I was a little early for my appointment, service rep Jacob Hershman promptly and efficiently checked me in, got a desired loaner vehicle for Although I was a little early for my appointment, service rep Jacob Hershman promptly and efficiently checked me in, got a desired loaner vehicle for me, and had me on my way home - which was good thing since l didn't have time to be tempted by the donuts - within minutes. Of course, when I picked up the car it was clean and ready to go. More

Efficient and professional Excellent service and they finished my checkup and replaced my battery in record time. Very happy with the outcome and would recommend Sterling McCall Excellent service and they finished my checkup and replaced my battery in record time. Very happy with the outcome and would recommend Sterling McCall Lexus. More

Awesome Service I'm treated like a VIP at Weatside Lexus. I appreciate the efficiency getting me in and out since I own my business and don't have a lot of time to sp I'm treated like a VIP at Weatside Lexus. I appreciate the efficiency getting me in and out since I own my business and don't have a lot of time to spare. My service advisor an everyone who assisted me was polite and friendly and I appreciated the help. More

Maintenance and repair The service was excellent. Service personal performed requested repairs and checked overall condition of vehicle for long distance driving. The wait The service was excellent. Service personal performed requested repairs and checked overall condition of vehicle for long distance driving. The waiting area very comfortable. Service was completed in a time manner. More

Service rep. Chase Clements is A++ in my book. Outstanding! Service rep. Chase Clements is A++ in my book. He did everything he said he would do. He kept me well informed. Called me right back with full detai Service rep. Chase Clements is A++ in my book. He did everything he said he would do. He kept me well informed. Called me right back with full details. No guessing game as to anything at all. D. Brooks, Certified Technician worked on my vehicle and found an item not functioning properly. Item was taken care of "no charge" under warranty. Burney picked up and delivered loaner car and was also very professional. Chase and the Westside Lexus "Team" made my entire experience outstanding! I also placed a call to Michael Lorch, Service Mgr., to be sure he was aware of the fantastic service I received. More

Excellent service at a reasonable price It was supposed to t ake 2 hrs, they expedited the service and was completed in an hour. I didn't realize that my $100. gift certificate had expired, It was supposed to t ake 2 hrs, they expedited the service and was completed in an hour. I didn't realize that my $100. gift certificate had expired, but they did accept it, that was nice of Westside Lexus. The car is running much smoother. Thanks a lot. More

Collision Expedient and efficient. Service was impeccable. Rep was pleasant and he kept me informed of the status and insurance status. Will always return to Expedient and efficient. Service was impeccable. Rep was pleasant and he kept me informed of the status and insurance status. Will always return to them. Car was spotless. More

Service Sales and Service personnel is top notch. Treated customer fair and with respect. Significantly reduce car shopping stress. God job and keep up the Sales and Service personnel is top notch. Treated customer fair and with respect. Significantly reduce car shopping stress. God job and keep up the excellent effort. I have no problem recommending to others. More