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Westside Lexus - Service Center

Houston, TX

4.7
1,435 Reviews
Call Service Center (281) 558-3030

1,435 Reviews of Westside Lexus - Service Center

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May 03, 2023

Always courteous and kind. Very detailed on services and upcoming repairs Always a satisfied customer even if I can't afford all the repairs More

by timeriaprudhomme@ymail.com
Recommend Dealer
Yes
Employees Worked With
Tommy Truong
Report | Print
May 04, 2023 -

Westside Lexus responded

We are so glad to hear that you had a positive service experience at Westside Lexus! We pride ourselves on delivering courteous and detailed service and we look forward to assisting you next time!

May 02, 2023

Excellent Great service from arrival to Wilber to front desk then the car pick up front desk More

by Bjulie007
Recommend Dealer
Yes
Employees Worked With
Wilber
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May 03, 2023 -

Westside Lexus responded

We're elated that Wilber helped make your entire experience a smooth success! Safe travels from all of us at Westside Lexus!

May 02, 2023

Great service by Laura. Technicians forgot to install battery/engine cover. Great service by Laura Brown. More

by williamson7.tx@gmail.com
Recommend Dealer
Yes
Employees Worked With
Laura Brown
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May 03, 2023 -

Westside Lexus responded

We appreciate this feedback and are glad to hear that Laura provided great service during your visit to Westside Lexus. Thank you for bringing the missing battery/engine cover to our attention and please don't hesitate to reach out if we can be of further assistance.

April 30, 2023

Always excellent Service is always great. Experience always really smooth. People are awesome. Thanks for asking More

by melanie.kainer@gmail.com
Recommend Dealer
Yes
Employees Worked With
Scott
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May 01, 2023 -

Westside Lexus responded

We're happy to hear your recent visit to Westside Lexus met our high standards! Smooth service is what we strive for, and our team will be pleased to hear your kind words. We hope to see you back again down the road!

April 29, 2023

Was in and out It was a good experience for myself. Easy pay and go More

by Saulsa
Recommend Dealer
Yes
Employees Worked With
Mike Boyd
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May 01, 2023 -

Westside Lexus responded

Thank you for the great review! We appreciate your business here at Westside Lexus. Drive safely!

April 29, 2023

The dealership is fine. Chris always does a great job. No more questions are needed - thank you More

by WILLYO@ALPHAPS.COM
Recommend Dealer
Yes
Employees Worked With
Chris Nemoto - excellent job
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May 01, 2023 -

Westside Lexus responded

Thank you so much for reviewing Chris and the team at Westside Lexus! We truly appreciate your feedback!

April 29, 2023

Great and easy Great service, connectivity and can work from the waiting room Comfortable waiting area More

by EMILYHBANKS@GMAIL.COM
Recommend Dealer
Yes
Employees Worked With
Scott bissonett
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May 01, 2023 -

Westside Lexus responded

We're glad you enjoyed your visit, Emily! Westside Lexus always prioritizes great service and comfortable facilities for our customers. We know waiting can be stressful, so it's great to hear that connectivity and a comfortable room made your experience easy. Thanks for sharing your positive feedback!

April 29, 2023

Sorry. I am not editorializing for free. I am done Nope nope nope nope nope More

by bpearson@pearsonmedical.com
Recommend Dealer
Yes
Employees Worked With
Scott
Report | Print
May 01, 2023 -

Westside Lexus responded

We want the most for our guests and never intend to inconvenience or take advantage of them. If there is anything more we can do to address this concern, please feel free to reach out. Best, Michael Lorch - Fixed Operations Director - mlorch@westsidelexus.com

April 28, 2023

Easy appointment process Efficient service Less than normal wait time Convenient location and comfortable accommodation at waiting area More

by PTEE412@AOL.COM
Recommend Dealer
Yes
Employees Worked With
Mike Boyd
Report | Print
May 01, 2023 -

Westside Lexus responded

We're glad to hear that your appointment process was easy and efficient! Our team at Westside Lexus understands how crucial your time is, and we're grateful you chose us for your service needs. Thank you for the five-star review!

April 28, 2023

Good experience Fast, convenient, friendly. Stefan was awesome. Would recommend to friends and family Bye More

by randydcarlin@gmail.com
Recommend Dealer
Yes
Employees Worked With
Stefan McKinney
Report | Print
May 01, 2023 -

Westside Lexus responded

We're grateful for your very kind review of Westside Lexus! The team is so glad to hear that you had an efficient, easy, and friendly service experience. Stefan, in particular, will be thrilled to read your kudos. We appreciate your business and hope to see you again. Drive safely!

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