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Westside Lexus - Service Center

Houston, TX

4.7
1,434 Reviews

1,434 Reviews of Westside Lexus - Service Center

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May 08, 2016

Always Professional and They Value Your Business As always, the service department at Westside is excellent. I brought in my 2007 GS350 which is still covered on an extended warranty. Never any que More

by Tracy96
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fred Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 08, 2016

5k checkup Thanks for getting me in and out in record time! I appreciate the consistent experience. Even the routine stuff is handled professionally and with a More

by LexusIn Katy
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Andrew Nagler
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 08, 2016

GX470 Service & Power Steering An efficient, pleasant experience. The repairs were done without any hassles. The routine service appears to be very thorough. The Loaner was neat and More

by MESAG914
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew Nagler
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 07, 2016

Excellent service Westside Lexus service is so consistent and dependable. The online booking worked perfectly. When I arrived Jacob Hershman was ready for me and I was More

by Mysharona48
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jacob Hershman
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 07, 2016

recall door panel replace all four door panels inside the car n now waiting on the dash counter to be replace as well also a recall. thank you More

by Maria L Serrano
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Haas
May 06, 2016

Always a good experience I take my car to Westside Lexus for service and am never disappointed. The customer service is amazing and you can trust what they recommend for your More

by Ktgirl7
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Nemoto
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 05, 2016

Quick, courteous, painless! Westside Lexus always gives outstanding service. Quick turnaround, free loaner car. Love it. David Harvey was a pleasure. I was about 45 minutes late More

by Donna Mullane
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Harvey
May 02, 2016

110,000 mile check up and maintenance My Lexus service has always been the best. I have owned a Lexus since Westside Lexus opened many years ago. They are the best and I have never been More

by Lexus Service guy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacob Hershman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mary Margaret McGowan
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 01, 2016

Worth the cost of service Had the A/C repaired and did 75,000 mile service. Offered a nice, free loaner vehicle overnight so I didn't have to miss work. More

by Lexus owner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service- Carrie
April 30, 2016

Quality Service Prompt service. Car was finished and easy a day before they suggested. The work looks good. I would definitely come back for more service and I woul More

by Spreng5
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jesse Flores
5.0
This rating includes all reviews, with more weight given to recent reviews.
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