Westside Lexus - Service Center

On time and as expexted 75k service. Checkin was easy. . Courtesy car was ready. Everything done in time. Allowed me to keep courtesy car overnight as I could not make it ba 75k service. Checkin was easy. . Courtesy car was ready. Everything done in time. Allowed me to keep courtesy car overnight as I could not make it back same day. More

Pleasant surprise Service rep Laura Brown gave me a fantastic customer experience. Not only was it fast and friendly, but she also gave me a nice upgrade on a loaner. T Service rep Laura Brown gave me a fantastic customer experience. Not only was it fast and friendly, but she also gave me a nice upgrade on a loaner. This dealership is the best and Laura is a shining example. More

Service Chris Nemoto always provides the best service! He is a pleasure to work with and always takes care of me and my care whenever I bring it in. Chris Nemoto always provides the best service! He is a pleasure to work with and always takes care of me and my care whenever I bring it in. More

Always great! Westside Lexus is a wonderful dealership. The service department is excellent. Josh Guerra is great to deal with. It's nice when a the sales departme Westside Lexus is a wonderful dealership. The service department is excellent. Josh Guerra is great to deal with. It's nice when a the sales department has a great service department to back up their product. More

Chris is friendly and professional. Quick service.Its my first time.I had problem finding the place but it's worth it.I aim to come back for service.Thank you. Quick service.Its my first time.I had problem finding the place but it's worth it.I aim to come back for service.Thank you. More

Excellent Service Quick to assess damage and report to my insurance company. Helpful in explaining the repair and payment process. Quality work to repair damage. Respon Quick to assess damage and report to my insurance company. Helpful in explaining the repair and payment process. Quality work to repair damage. Responded quickly to minor details after return of our vehicle. More

Truly a Team Effort To Whom It May Concern: My recent experience at Lexus Westside Service Center has been nothing less than highly satisfying. Not only did David Ha To Whom It May Concern: My recent experience at Lexus Westside Service Center has been nothing less than highly satisfying. Not only did David Harvey see that I was waiting for Nestor to finish with a consultation with a client, David offered to help me in the interim. Truly a team as David did not have to help me. As for Nestor, it was such a great pleasure meeting him as he was patient, professional, had a great memory in remembering all of the issues witih me vehicle, but also making me feel very important an special to the Lexus team. Definitely will be coming back. Thanks! More

Always Professional and They Value Your Business As always, the service department at Westside is excellent. I brought in my 2007 GS350 which is still covered on an extended warranty. Never any que As always, the service department at Westside is excellent. I brought in my 2007 GS350 which is still covered on an extended warranty. Never any question on coverage - I had been experiencing small black pieces of foam coming out of the air conditioning vents (I thought it might be a filter) and was informed it was the insulation on the ducting. Fixed the problem at no cost and no questions asked! They are also going to replace the drip guards between the roof panel and the body frame - the paint system is failing (not from lack of care but a paint system issue). Again - no question on coverage! 1st class outfit. More

5k checkup Thanks for getting me in and out in record time! I appreciate the consistent experience. Even the routine stuff is handled professionally and with a Thanks for getting me in and out in record time! I appreciate the consistent experience. Even the routine stuff is handled professionally and with attention. More

GX470 Service & Power Steering An efficient, pleasant experience. The repairs were done without any hassles. The routine service appears to be very thorough. The Loaner was neat and An efficient, pleasant experience. The repairs were done without any hassles. The routine service appears to be very thorough. The Loaner was neat and attractive. More