Westside Lexus - Service Center

Above and beyond Jacob went above and beyond helping us locate a few items that we left behind in the loaner car. Thanks again for all your help! Jacob went above and beyond helping us locate a few items that we left behind in the loaner car. Thanks again for all your help! More

First class service Safety recall examination was done promptly with minimal wait time. Even topped up the gas tank! Service Advisor was professional and friendly as alwa Safety recall examination was done promptly with minimal wait time. Even topped up the gas tank! Service Advisor was professional and friendly as always. Consistently good. More

Excellent. Very efficient and reassuring. Jacob took excellent care of me. He kept in touch to let me know what was going on. He made sure everything was taken care of and that my insurance co Jacob took excellent care of me. He kept in touch to let me know what was going on. He made sure everything was taken care of and that my insurance company paid what they should. I'm very pleased with everything. More

On time and as expexted 75k service. Checkin was easy. . Courtesy car was ready. Everything done in time. Allowed me to keep courtesy car overnight as I could not make it ba 75k service. Checkin was easy. . Courtesy car was ready. Everything done in time. Allowed me to keep courtesy car overnight as I could not make it back same day. More

Pleasant surprise Service rep Laura Brown gave me a fantastic customer experience. Not only was it fast and friendly, but she also gave me a nice upgrade on a loaner. T Service rep Laura Brown gave me a fantastic customer experience. Not only was it fast and friendly, but she also gave me a nice upgrade on a loaner. This dealership is the best and Laura is a shining example. More

Service Chris Nemoto always provides the best service! He is a pleasure to work with and always takes care of me and my care whenever I bring it in. Chris Nemoto always provides the best service! He is a pleasure to work with and always takes care of me and my care whenever I bring it in. More

Always great! Westside Lexus is a wonderful dealership. The service department is excellent. Josh Guerra is great to deal with. It's nice when a the sales departme Westside Lexus is a wonderful dealership. The service department is excellent. Josh Guerra is great to deal with. It's nice when a the sales department has a great service department to back up their product. More

Chris is friendly and professional. Quick service.Its my first time.I had problem finding the place but it's worth it.I aim to come back for service.Thank you. Quick service.Its my first time.I had problem finding the place but it's worth it.I aim to come back for service.Thank you. More

Excellent Service Quick to assess damage and report to my insurance company. Helpful in explaining the repair and payment process. Quality work to repair damage. Respon Quick to assess damage and report to my insurance company. Helpful in explaining the repair and payment process. Quality work to repair damage. Responded quickly to minor details after return of our vehicle. More

Truly a Team Effort To Whom It May Concern: My recent experience at Lexus Westside Service Center has been nothing less than highly satisfying. Not only did David Ha To Whom It May Concern: My recent experience at Lexus Westside Service Center has been nothing less than highly satisfying. Not only did David Harvey see that I was waiting for Nestor to finish with a consultation with a client, David offered to help me in the interim. Truly a team as David did not have to help me. As for Nestor, it was such a great pleasure meeting him as he was patient, professional, had a great memory in remembering all of the issues witih me vehicle, but also making me feel very important an special to the Lexus team. Definitely will be coming back. Thanks! More