Westside Lexus - Service Center

1st 6 months ownership and service Josh was available at my appointment time and helpful. He gave good advice and got someone to get a dent out from a rock that must have hit my car & a Josh was available at my appointment time and helpful. He gave good advice and got someone to get a dent out from a rock that must have hit my car & at a reasonable price. I had the 6 month service too so I got a loaner car which was nice to drive. It had toll tags and gas. All positive 1st experience. More

Just Great I was promptly given an appointment and Mr. Guerra promptly arranged a test drive with a real master technician. The process was seamless. Westside is I was promptly given an appointment and Mr. Guerra promptly arranged a test drive with a real master technician. The process was seamless. Westside is worth the distance. More

Excellent Josh has been my go to man for a few years. He has always been honest with me and I feel very confident trusting my RX 350 to him and his crew. Josh has been my go to man for a few years. He has always been honest with me and I feel very confident trusting my RX 350 to him and his crew. More

Great service team. I went in for my 20k service and everything was smooth. Getting a loaner for the day was very convenient. Chris was very helpful and nice. I went in for my 20k service and everything was smooth. Getting a loaner for the day was very convenient. Chris was very helpful and nice. More

QUICK & EXCELLENT Even my sudden arrival on Friday late afternoon, he attended nicely and set all necessary service appointments quickly. And just on next day, Saturda Even my sudden arrival on Friday late afternoon, he attended nicely and set all necessary service appointments quickly. And just on next day, Saturday morning, I could pick up my car. It was amazing quick service exceeding my imagination. More

Service The service was done in a reasonable amount of time, my car was washed and all was covered by my lease agreement. I was offered refreshments and the The service was done in a reasonable amount of time, my car was washed and all was covered by my lease agreement. I was offered refreshments and the waiting area was neat and orderly. An oveeall excellent expeeience! More

Service Customer service is the reason why bought our 5th Lexus. We like other cars, but we will not settle for less than excellent customer service, theref Customer service is the reason why bought our 5th Lexus. We like other cars, but we will not settle for less than excellent customer service, therefore, we buy Lexus! More

Above and beyond Jacob went above and beyond helping us locate a few items that we left behind in the loaner car. Thanks again for all your help! Jacob went above and beyond helping us locate a few items that we left behind in the loaner car. Thanks again for all your help! More

First class service Safety recall examination was done promptly with minimal wait time. Even topped up the gas tank! Service Advisor was professional and friendly as alwa Safety recall examination was done promptly with minimal wait time. Even topped up the gas tank! Service Advisor was professional and friendly as always. Consistently good. More

Excellent. Very efficient and reassuring. Jacob took excellent care of me. He kept in touch to let me know what was going on. He made sure everything was taken care of and that my insurance co Jacob took excellent care of me. He kept in touch to let me know what was going on. He made sure everything was taken care of and that my insurance company paid what they should. I'm very pleased with everything. More