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Westside Lexus - Service Center

Houston, TX

4.7
1,434 Reviews

1,434 Reviews of Westside Lexus - Service Center

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May 21, 2016

Perfect as usual. They always do a great job and I don't think there is any room for improvement. Friendly staff, always thorough, and fast. I always leave satisfied. More

by Es350 driver
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Haas, Dave Haas
May 20, 2016

Service Great service by Andrew. On time and got me in right away. Lexus IS the best. I am glad I drive a LX 570. Best car and service. More

by Galveston
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew Tran
May 20, 2016

Chris Nemoto It was a pleasure working with Chris. He was very helpful and was amazing with getting back to me in a timely manner. He was very friendly and court More

by Lily Horning
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Nemoto
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2016

1st 6 months ownership and service Josh was available at my appointment time and helpful. He gave good advice and got someone to get a dent out from a rock that must have hit my car & a More

by New customer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh Guerra
May 17, 2016

QUICK & EXCELLENT Even my sudden arrival on Friday late afternoon, he attended nicely and set all necessary service appointments quickly. And just on next day, Saturda More

by Tim
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Nemoto
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 17, 2016

Just Great I was promptly given an appointment and Mr. Guerra promptly arranged a test drive with a real master technician. The process was seamless. Westside is More

by luvws
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Hector, Technician, Josh Guerra
May 17, 2016

Excellent Josh has been my go to man for a few years. He has always been honest with me and I feel very confident trusting my RX 350 to him and his crew. More

by Texas teacher
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh Guerra
May 17, 2016

Great service team. I went in for my 20k service and everything was smooth. Getting a loaner for the day was very convenient. Chris was very helpful and nice. More

by johnnyrod26
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Nemoto
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2016

Service The service was done in a reasonable amount of time, my car was washed and all was covered by my lease agreement. I was offered refreshments and the More

by acange16
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Nemoto
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2016

Service Customer service is the reason why bought our 5th Lexus. We like other cars, but we will not settle for less than excellent customer service, theref More

by jkalpard
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Bissonett
5.0
This rating includes all reviews, with more weight given to recent reviews.
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