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Westside Lexus - Service Center

Houston, TX

4.7
1,434 Reviews

1,434 Reviews of Westside Lexus - Service Center

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May 27, 2016

Service I had an appointment for an oil change. The wait wasn't too long. It was also nice that they washed my car too. It definitely needed a wash. More

by tranm77007
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Nemoto
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 27, 2016

Great service after the sell Brought new RX350 in for first service (5000 mile) and the Westside Lexus advisor Laura Brown was professional and courteous. My loaner car was excel More

by m&p84
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Laura Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 27, 2016

Excellent Never disappointed. Been a customer since 1993. Best customer service I've ever encountered. Andrew Tran was very accommodating to a special request More

by Louise59
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew Tran
May 26, 2016

service 25,000 miles had an appointment for the following day. came in late in the afternoon and they accommodated me then. it was quick and easy and everyone was pleasa More

by partytimetoo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Harvey
May 26, 2016

Excellence & attention to detail Employees are kind, attentive, and professional! Service findings are explained in detail. Present and near future replacement options given. Next fe More

by Jan350
Recommend Dealer
Yes
Employees Worked With
Andrew Tran
May 26, 2016

oil change I've been coming to Westside Lexus for a little over two years and the service has always been great! The employees are very friendly and kind. I wo More

by darlene61
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew Nagler
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 26, 2016

80,000 mile service Josh was great to take care of all the extra things that I needed: replace 4 lug nuts, allignment, a/c smell. I appreciate his service. Thanks. More

by LarryHerman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh Guerra
May 25, 2016

Always Great Service Overall, I have been coming to Westside Lexus for many years. I always maintain my vehicle by the recommended service schedules, and I always receive More

by Rick Hodge
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Laura Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2016

Service - timing was top shelf Was able to book service appointment online - vehicle history, etc., was all waiting. Service was extremely quick - less than an hour for routine mai More

by KR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew Tran
May 22, 2016

Wonderful service at Westside Lexus I recently had my car serviced for the 80,000 mile tune-up. Everything was great. Andrew took good care of me and my car. I was in and out very quic More

by bgk1212
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew Nagler
5.0
This rating includes all reviews, with more weight given to recent reviews.
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