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Westside Lexus - Service Center

Houston, TX

4.7
1,434 Reviews

1,434 Reviews of Westside Lexus - Service Center

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June 15, 2016

Excellent Service My car started driving like the brake was on. I called Andrew Nagler and he said to bring my Lexus in and a test driver would try to determine the pr More

by Sandy18
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew Nagler
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 15, 2016

65K Service My car was serviced in 2 hours while I waited comfortably in the lounge. I appreciate the courteous and professional help provided by Fred Hernandez, More

by dviator
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fred Hernandez, Service
June 15, 2016

45k Service Love going to Westside Lexus. Not looking forward to my move to the DFW...my experience with the Lexus dealerships there has been less than stellar! More

by DMac
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh Guerra
June 15, 2016

Very pleased I live out of town and drive 1 1/2 hrs for service on my Lexus. The service center is awesome. They are very friendly, fast and efficient. Everyon More

by Patrise1122
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Haas
June 15, 2016

Always so helpful Everyone is always so friendly and helpful. I was asked multiple times if I needed help loading or unloading my car. Very supportive support staff. Ev More

by Januaryinparis
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fred Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : All of the employees in the pull in area
June 14, 2016

Service Great service. Very friendly. No pressure to add other services. No waiting for service rep. Loaner car is great. My Car serviced in timely manner More

by Tmcarnicle
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh Guerra
June 14, 2016

Consistent Prodfessionalism. Been a LS460 customer for many years. Worked with a number of different service reps. Found great professional consistency throughout. Scheduling an More

by peter2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Laura Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Parish
June 14, 2016

Service rep was outstanding as usual We have never had a problem dealing with our service rep.lWe arrived early and were taken care over right away. More

by LewJoan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Laura Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 12, 2016

I love my Lexus and the service it receives at Westside Lexu Outstanding service. Outside rear view mirror was not working well. It was fixed immediately. Everyone was very professional at Westside Lexus. I More

by Lexus
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Haas
June 11, 2016

Outstanding Wife's GX door to door mileage sevice Extremely friendly and timely help to my wife whose plate is pretty full after delivering our second child Door to door was timely, well priced and More

by Busy Dad
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew Tran
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