1,434 Reviews of Westside Lexus - Service Center
100 mile annual maintenance service Employees are very professional as always with each visit, Fred Hernandez is a great service employee, he answers your phone calls in a timely manner Employees are very professional as always with each visit, Fred Hernandez is a great service employee, he answers your phone calls in a timely manner if unable to receive initial call , he provide you with information regarding work done on auto @ time of service prior to picking up car More
Exceptional My requirements are very simplistic. Did my experience equal or exceed my expectation. Over the last few years our family has purchased five vehicle My requirements are very simplistic. Did my experience equal or exceed my expectation. Over the last few years our family has purchased five vehicles from Westside Lexus. Our experience at all levels (including this last service) has always been exceptional. More
35,000 mile service The service I received was efficient and timely. However having to write this review to include a certain number of words is not very timely. However The service I received was efficient and timely. However having to write this review to include a certain number of words is not very timely. However I want to make sure this is recorded considering I received good service. More
Great Service ... as always Dave Haas has been handling my service requirements for nearly 6 years. Always reliable, friendly and have never been disappointed in the service lev Dave Haas has been handling my service requirements for nearly 6 years. Always reliable, friendly and have never been disappointed in the service level or professionalism. More
Service Excellent customer service! Scott was awesome. He explained everything and was very helpful. I would definitely recommend him to everyone. Thank Excellent customer service! Scott was awesome. He explained everything and was very helpful. I would definitely recommend him to everyone. Thank you so much Scott! More
Enform app glitch needed attention. All concerns were handled timely and professionally. Jacob went above and beyond what was expected! All concerns were handled timely and professionally. Jacob went above and beyond what was expected! More
Greas Customer Service My rep really takes the time to make me feel like my car is the most important car there. First class all the way!!! Thanks My rep really takes the time to make me feel like my car is the most important car there. First class all the way!!! Thanks More
extremely good I was very pleased with every aspect of this visit. All of the people that I worked with were extremely helpful. I would definately recommend this I was very pleased with every aspect of this visit. All of the people that I worked with were extremely helpful. I would definately recommend this dealership. More
Awesome Customer Service Follow up visit on the purchase of a new LS460. Several items were addressed, additional learning on how some of the features on the car work, and n Follow up visit on the purchase of a new LS460. Several items were addressed, additional learning on how some of the features on the car work, and new wheels. Excellent Customer Service and car was ready when promised. More
Quick and easy service! My service person was tied up with another customer, so Chris stepped in to help get my appointment started. Josh then finished it and called me when My service person was tied up with another customer, so Chris stepped in to help get my appointment started. Josh then finished it and called me when it was ready. I thought I needed an inspection every year, but Chris reminded me brand new cars only need it two years at first, so I almost paid for this and didn't need it yet. More