Back

Westside Lexus - Service Center

Houston, TX

4.7
1,434 Reviews

1,434 Reviews of Westside Lexus - Service Center

Sort by
June 28, 2016

100 mile annual maintenance service Employees are very professional as always with each visit, Fred Hernandez is a great service employee, he answers your phone calls in a timely manner More

by genevieve hines
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fred Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 28, 2016

Exceptional My requirements are very simplistic. Did my experience equal or exceed my expectation. Over the last few years our family has purchased five vehicle More

by hschapman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Haas
June 27, 2016

35,000 mile service The service I received was efficient and timely. However having to write this review to include a certain number of words is not very timely. However More

by kmcmeans
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Harvey
June 27, 2016

Great Service ... as always Dave Haas has been handling my service requirements for nearly 6 years. Always reliable, friendly and have never been disappointed in the service lev More

by LexusGuy857
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Haas
June 25, 2016

Service Excellent customer service! Scott was awesome. He explained everything and was very helpful. I would definitely recommend him to everyone. Thank More

by Lydia
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Bissonett
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 25, 2016

Enform app glitch needed attention. All concerns were handled timely and professionally. Jacob went above and beyond what was expected! More

by Sdblake
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jacob Hershman
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 24, 2016

Greas Customer Service My rep really takes the time to make me feel like my car is the most important car there. First class all the way!!! Thanks More

by tlanthomas
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charles Perkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 23, 2016

extremely good I was very pleased with every aspect of this visit. All of the people that I worked with were extremely helpful. I would definately recommend this More

by kathy2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Harvey
June 21, 2016

Awesome Customer Service Follow up visit on the purchase of a new LS460. Several items were addressed, additional learning on how some of the features on the car work, and n More

by kingfish
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jacob Hershman
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 20, 2016

Quick and easy service! My service person was tied up with another customer, so Chris stepped in to help get my appointment started. Josh then finished it and called me when More

by jgermany
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Nemoto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Josh Guerra
...
79
...