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Westside Lexus - Service Center

Houston, TX

4.7
1,434 Reviews

1,434 Reviews of Westside Lexus - Service Center

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July 16, 2016

Feel important My representative, Chris is the reason I feel this is the only dealership I need to come to for repairs or to Purchase a car More

by Dowdy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Nemoto
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 15, 2016

25K mile service and windshield replacement I got my 25k mile service and windshield replacement in 1 day, I drove a loaner car from Westside Lexus. I always receive the best customer service fr More

by Walter Hernandez
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Laura Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 15, 2016

Car 80,000 mile service Satisfied customer and I would recommend your service to others. Completed car service in a timely manner. My Charles Perkins is very helpful, courteo More

by Fantastic superwoman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charles Perkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 14, 2016

Westside Lexus Service 7/12 Visits to Westside Lexus for service is a pleasant experience. The entire staff at the dealer has a good grasp on how to handle what needs to be ac More

by hend01
Recommend Dealer
Yes
Employees Worked With
Josh Guerra
July 14, 2016

My experience was short and pleasant. From the minute I drive in to have my car serviced, I'm greeted with very pleasant & courteous young men. I'm steered to see Laura Brown and get start More

by Car gal,Vi 66
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Laura Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bobby Donaldson
July 14, 2016

Unique. Westside Lexus has done everything thing they have said they would do before we bought the car. This is a unique trait for a car dealer. More

by Reno Bertoia
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew Nagler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ben Brown, Louis Blackmon
July 13, 2016

I had a very serious problem corrected without cost. My ten year old Lexus developed a major problem due to the poor quality gasoline that has been produced by even the best brands. Even though it w More

by jestanley
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
July 12, 2016

Service I am rarely impressed with service after the sale of vehicle. I was impressed with Westwide Lexus service & care, very rare these days. Although I cou More

by lexus123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew Nagler
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 12, 2016

Dead battery diagnosed and replaced. While not happy that an 84 month battery lasted only about 36 months before conking out, the proration cost was fair. Unfortunately this smacks of "pl More

by Break80
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew Nagler
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 12, 2016

Service was very quick and very good. Chase Clements at Westside Lexus was my personal service consultant. He made it so easy for me and I was extremely sati More

by ET
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chase Clements
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