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Westside Lexus - Service Center

Houston, TX

4.7
1,434 Reviews

1,434 Reviews of Westside Lexus - Service Center

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August 05, 2016

My experience was great as usual. They did a great job fixing the car! Fred Hernandez was terrific taking care of my car. He carefully explained all my options and made an excellent More

by HW
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fred Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 05, 2016

Great service at Westside Lexus I've been taking my car to Westside for 4 years now and have always been very pleased with my service advisor and the service that's been done. Whethe More

by slf113
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Laura Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 05, 2016

Very pleased with quality of the service Had my 90,000 mile service done here recently. Very good experience. Scheduled appointment in advanced, dropped off my car Friday afternoon, got free More

by DGM_Lexus
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Laura Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 03, 2016

Great customer service! Every time! Simple, easy, and on-time! The Westside Lexus team is outstanding! I will recommend anyone looking for a Lexus to visit this dealership. From sale More

by Brandon R
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bret Aldridge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Nemoto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James Vu, John Parish
July 22, 2016

Great Service These two men have consistently given excellent service over the years. This is my third Lexus RX and these men have been with me for about 10 years More

by Peggy Gerst
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fred Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Davis
July 21, 2016

Fantastic top of the line services I have never had to wait long at Westside Lexus. Make an appointment, come in, and Andrew Nagler has me in and out in 30 minutes. Great! Efficient!, N More

by sloy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew Nagler
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 20, 2016

Excellent service experience ! They always have great service. Andrew tran is wonderful ! I do wish I could get service reminders without the new car adds....why is that ???? More

by Chris again
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew Tran
July 18, 2016

Fantastic Service Representative Dave has been my service representative for two cars over many years. He is the primary reason I bought a second car at this dealership. He is so kno More

by Westie
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Haas
July 17, 2016

Usual fine routine service visit Laura got us in and out efficiently as usual. Work done as requested and NX200t returned clean. Confident vehicle has been checked and is ready for m More

by Hotroder
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Laura Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 16, 2016

Best Customer Service Representative Great service representative Charles Perkins and Jack that makes my experience at this dealership service area one of the best. I drive from the sout More

by paltime
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charles Perkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jack
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