Westside Lexus - Service Center

50000 mile service Extremely convenient to schedule online. Everyone is very concerned about your experience and moving everything along quickly. They get you checked i Extremely convenient to schedule online. Everyone is very concerned about your experience and moving everything along quickly. They get you checked in and out into a loner in less than 10 minutes. Makes dropping off your car before a work breeze. More

Team of Professionals I am not a mechanic and do not understand much about car repairs. It can be intimidating when things go wrong with my car. Coming to West Side Lexus I am not a mechanic and do not understand much about car repairs. It can be intimidating when things go wrong with my car. Coming to West Side Lexus has always been a positive experience. I usually deal directly with Josh Guerra. Josh has always been professional and very respectful of my ignorance of car issues, such as placing windshield washer fluid in the brake fluid line. He is knowledgeable about the maintenance needs of my vehicle and keeps me on schedule with services even when I fall behind. I really appreciate being able to leave my car in the morning with confidence that it will be well cared for and go on with a beautiful and clean loaner to continue my day. My car has always been ready to drive away when I arrive for pick up. Many thanks to your team and especially Josh, Isabel Lorenzo More

20,000 mile service on my ES350 Service was performed while I was at work. Everything was just fine and picked up my vehicle after work. These folks are great to work with. Recomme Service was performed while I was at work. Everything was just fine and picked up my vehicle after work. These folks are great to work with. Recommend you try them if you have a need. More

Westside Lexus saves the day! I run an extremely busy real estate practice. Had a flat tire and they sent service person to me within 15 minutes. Amazing service is exactly the rea I run an extremely busy real estate practice. Had a flat tire and they sent service person to me within 15 minutes. Amazing service is exactly the reason why I have bought 4 Lexus' More

Superb service and communication The service was superb. The maintenance was completed earlier than expected and I was able to use the rental car as long as needed. The process was The service was superb. The maintenance was completed earlier than expected and I was able to use the rental car as long as needed. The process was painless and allowed me to maintain my work schedule. More

Highest Degree of Professionalism Overall exceptional experience from greeting to exiting service center. I had to squeeze 15K appointment into an already busy Saturday. Charles took Overall exceptional experience from greeting to exiting service center. I had to squeeze 15K appointment into an already busy Saturday. Charles took care of ALL vehicle matters to my satisfaction with the highest degree of professionalism! More

First Class experience Always great service! They never dissapoint. All of the service dept. staff are always looking for ways to elevate the experience for every customer. Always great service! They never dissapoint. All of the service dept. staff are always looking for ways to elevate the experience for every customer. The best! More

My 90,000 miles service Everything was, as always, perfect. Andrew Tran is an asset to Westside Lexus. He never fails to surpass my expectations. And everybody else that I Everything was, as always, perfect. Andrew Tran is an asset to Westside Lexus. He never fails to surpass my expectations. And everybody else that I interfaced with at the dealership was professional and courteous. More

Very pleasant experience; wait was not long. Great experience as usual; not a very long wait and the waiting room lounge atmosphere was very pleasant. Was able to get back in the road in less tha Great experience as usual; not a very long wait and the waiting room lounge atmosphere was very pleasant. Was able to get back in the road in less than two hours. More

Friendly staff cozy atmosphere I always feel comfortable dealing with staff over here. Christine Tennant was very helpful and friendly. Service technician explained to me what was w I always feel comfortable dealing with staff over here. Christine Tennant was very helpful and friendly. Service technician explained to me what was wrong with my vehicle Thanks Saeed More