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Westside Lexus - Service Center

Houston, TX

4.7
1,434 Reviews

1,434 Reviews of Westside Lexus - Service Center

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August 09, 2016

Customer Service support is excellent. The service staff works hard to support my needs for our two vehicles. The work is done with indicated and they check the vehicles out to see if addi More

by Paul
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Haas
August 08, 2016

Great Service I'm so pleased with the service I receive at Westside Lexus. I don't worry about the condition of my car since I always bring it in for scheduled main More

by carmen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charles Perkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 08, 2016

Great service department The service department, and in particular Chris Nemoto, are always efficient and thorough, turning what could be an annoying service visit into a pain More

by John B
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Nemoto
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 08, 2016

Regular maintenance Easy enough to have my car checked every 5,000 miles. In and out. And a clean car at the end. Finally, a dealership with a service advisor that has be More

by Kpb63
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew Nagler
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 08, 2016

Excellent Very knowledgeable staff. Laura is very friendly and willingly to assist me. Service provided was on time. I would recommend this dealership to anyo More

by Chika
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Laura Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 07, 2016

Re-painted front bumper. Repainting my front bumper helped my car look brand new even after 6 years and 120,000 miles. I plan to keep this vehicle for another 5 years minimum. More

by Kimberly
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ahmad Rabieh, Alfredo Hernandez
August 06, 2016

Top notch service!!! We always have top notch service on each of our visits.Mr.Perkins is on top of all of our needs. We enjoy our experience there. Thank you More

by Midnight
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charles Perkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 06, 2016

Lexus service makes me feel "special" and I love that! I will always have a Lexus because of the excellent service I receive. Whether it be in sales, parts or service department. And a loaner car is very More

by jh
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Bissonett
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 06, 2016

Service Chris is always very helpful and efficient. I really enjoy having the car brought to me! A very satisfied customer for many years. Thank you. More

by jane
Recommend Dealer
Yes
Employees Worked With
Chris Nemoto
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 06, 2016

Great service! The Westside service team is great! Although I typically work with Fred, every member of the service team has been great! I highly recommend Westsid More

by ron123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew Nagler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Fred Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Josh Guerra
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