Westside Lexus - Service Center

45K Service for my Lexus 450H Westside Lexus and my Service Consultant Josh Guerra did an outstanding job. Kept me informed of the service and when completed. First Class service Westside Lexus and my Service Consultant Josh Guerra did an outstanding job. Kept me informed of the service and when completed. First Class service Mike Wood More

Extremely satisfied with service provided and my service rep The problem with my car was handled in a very prompt manner. My Service rep (Charles Perkins) was extremely helpful in not only getting the problem w The problem with my car was handled in a very prompt manner. My Service rep (Charles Perkins) was extremely helpful in not only getting the problem with my car handled in an expeditious manner, but he was also very helpful in getting me a ride to the service center to pick up my car since I had to have it towed in for repair. [I was very stressed as to what was going on with my car as well as trying to determine how I was going to get there to pick up my car since everyone I knew was already at work.) He also promptly followed up with status updates while my car was being serviced. I was extremely pleased to learn from Mr. Perkins that my car battery was still within its warranty--by one day, which I did not know! I highly value honesty! More

70K service and brakes I had a 70k mile service performed and my front brakes wee discovered yo be in need of new pads and rotors surfaced. As I was waiting for the 70K ser I had a 70k mile service performed and my front brakes wee discovered yo be in need of new pads and rotors surfaced. As I was waiting for the 70K serrvice and the brakes would take longer, Jacb provided me with a loaner car to use for the day. Brakes were finished by 2:45 ( I took the care in at 8:45). I was pleased with the service. More

Perfect customer service The service continues to outperform expectations. Laura Brown is wonderful to work with and the whole staff makes the experience as comfortable and e The service continues to outperform expectations. Laura Brown is wonderful to work with and the whole staff makes the experience as comfortable and easy as possible. More

Chris Nemoto has been my advisor since he joined the organization. He is effecient, experienced and knowledgable. He is a great asset to the Lexus organization! has been my advisor since he joined the organization. He is effecient, experienced and knowledgable. He is a great asset to the Lexus organization! More

Great service Chris Nemota gets me in and out quickly and takes the time to explain repairs needed. He's always a pleasure to work with. Thanks Chris Nemota gets me in and out quickly and takes the time to explain repairs needed. He's always a pleasure to work with. Thanks More

Great Service The reason I don't shop around and only buy new cars at Westside Lexus relates to the quality of their service after the sale. The reason I don't shop around and only buy new cars at Westside Lexus relates to the quality of their service after the sale. More

Regular 20,000 mile Service. Scott Bissonett did a great job, as usual! Went in for 20,000 mile service and it was done promptly and correctly. Had a minor question and Scott wa Scott Bissonett did a great job, as usual! Went in for 20,000 mile service and it was done promptly and correctly. Had a minor question and Scott was able to answer it for me. More

Regular Service I called Josh the week before the service, and he was very accommodating. He gave me a choice of dates, and when I arrived early, he was ready for I called Josh the week before the service, and he was very accommodating. He gave me a choice of dates, and when I arrived early, he was ready for me. The service was excellent, and I will always come back to have this car serviced there. More

STATE INSPECTION Laura Brown has been my Service Rep. for several years now and I have been able to count on her for the best possible service. She is very kind and c Laura Brown has been my Service Rep. for several years now and I have been able to count on her for the best possible service. She is very kind and considerate and takes time to answer all my questions. Westside Lexus is truly the only dealership I will deal with in the future because of Laura Brown and your great service department. More