Westside Lexus - Service Center

Chris Nemoto has been my advisor since he joined the organization. He is effecient, experienced and knowledgable. He is a great asset to the Lexus organization! has been my advisor since he joined the organization. He is effecient, experienced and knowledgable. He is a great asset to the Lexus organization! More

Regular Service I called Josh the week before the service, and he was very accommodating. He gave me a choice of dates, and when I arrived early, he was ready for I called Josh the week before the service, and he was very accommodating. He gave me a choice of dates, and when I arrived early, he was ready for me. The service was excellent, and I will always come back to have this car serviced there. More

STATE INSPECTION Laura Brown has been my Service Rep. for several years now and I have been able to count on her for the best possible service. She is very kind and c Laura Brown has been my Service Rep. for several years now and I have been able to count on her for the best possible service. She is very kind and considerate and takes time to answer all my questions. Westside Lexus is truly the only dealership I will deal with in the future because of Laura Brown and your great service department. More

Excellent service Anytime we show for a new car it must be a Lexus. You just can not beat the service you get a Westside Lexus. We have been using them for years. Anytime we show for a new car it must be a Lexus. You just can not beat the service you get a Westside Lexus. We have been using them for years. More

Painless and dependable service. My tire pressure light came on suddenly and without too much thought I just turned the car around from my planned errand route and drove to the Lexus My tire pressure light came on suddenly and without too much thought I just turned the car around from my planned errand route and drove to the Lexus Service Department. They took me in without an appointment, diagnosed the problem (nail in the rear tire), fixed it and sent me on my way without charge in less than 45 minutes. When I arrived I went to the front desk since I didn't have an appointment and I was just hoping that they could fit me in. After I checked in at the desk and was going to the waiting area, my usual Service guy, Josh G., noticed me and stopped what he was doing and came over. I told him the problem and he stepped in and took care of everything in a very short amount of time. I was able to get my original errands run and didn't have to reschedule anything. That was a big relief. More

Great service. First class place. Servicing the car is like going to the dentist. You don't want to, but you know you have to. Westside Lexus makes the whole experience as painless a Servicing the car is like going to the dentist. You don't want to, but you know you have to. Westside Lexus makes the whole experience as painless as possible. Except the bill. But, you do definitely get what you pay for. More

Oil change, minor repairs I went in for an oil change, and had a couple of things fixed while I was there. My thermometer stopped working, so they said the sensor became disco I went in for an oil change, and had a couple of things fixed while I was there. My thermometer stopped working, so they said the sensor became disconnected, and they got it working again. And some hardware on a back seat belt came loose, so they fixed that also. More

Great service team and skills! All employee go over and above to make our service pleasant and successful! Christine Tennant made sure I had the answer to my questions before I left All employee go over and above to make our service pleasant and successful! Christine Tennant made sure I had the answer to my questions before I left.,, she was the epitome of a great service representative. I'd recommend her to anyone. More

50,000 mile service Got to the service center early, car was ready before I thought it would be. No hassle & no problems. Too bad that the rest of the world does not op Got to the service center early, car was ready before I thought it would be. No hassle & no problems. Too bad that the rest of the world does not operate as well as Westside Service Center. There just are not enough Dave Haas's. More

Why I own a Lexus. I have owned Lexus since 1990 and will continue to own because of great service. Westside is the best in Houston. I live on north side of town; howev I have owned Lexus since 1990 and will continue to own because of great service. Westside is the best in Houston. I live on north side of town; however, travel to Westside. Dave is great . More