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Westside Lexus - Service Center

Houston, TX

4.7
1,434 Reviews

1,434 Reviews of Westside Lexus - Service Center

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August 25, 2016

Great service! Chris is very proffesional and polite. It's very nice to visit service center. I would recommend this dealer and service center to all my families and More

by Jamie jin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Nemoto
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 24, 2016

Annual State Inspection Excellent & timely service. Got the time slot that I requested and the work was done in time while I waited. All work done to my full satisfaction. More

by AJD
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chase Clements
August 24, 2016

great job Guys did the job i asked of them. They changed the oil, tightened the shifter know, could NOT fix the tint, said my brakes will continue to squeal More

by john a brede
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew Tran
August 22, 2016

Best car dealership I have ever worked with. This dealership is the reason I will continue driving Lexus. It is the most dependable, awesome car but the dealership truly made the difference. Th More

by Sandie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh Guerra, John Parish
August 22, 2016

Emergency Visit I came in for an emergency service appointment because my battery died. Charles Perkins did an amazing job of ensuring my car was repaired within a tw More

by Neeka Polk
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charles Perkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 22, 2016

Quick Turnaround Jacob was very helpful during my last emergency stop into WSL. My wife is amazed at the service I receive at this dealership. Her next car may be a More

by kenb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jacob Hershman
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 21, 2016

Quick service. Loaner car very helpful Everything was fine with the service experience. It is hard to imagine how anything could be better. It is a joy bringing my car to Lexus for service More

by Jim
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nestor
August 20, 2016

Professional Experts! I have been totally impressed with the efficiency and expertise of not only my salesman but also my service provider! From original purchase to se More

by Marin, Kathleen
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : David Harvey
August 20, 2016

Friendly and efficient. Everyone is always helpful and nice. Work is efficient and good . Love the loaner car system. Will be back when I need to with a smile on my face . More

by Cissie
Recommend Dealer
Yes
Employees Worked With
Jacob Hershman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Winnicki
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christine
August 20, 2016

John Loving and Laura Brown were very attentive. I had a small water leak in my car and when I called John for assistance he immediately started the ball rolling. He had Laura contact me and I turne More

by Nina Parker
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Laura Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Loving
5.0
This rating includes all reviews, with more weight given to recent reviews.
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