Westside Lexus - Service Center

Amazing customer service! I loved it, so friendly. You feel taken care of! I am so impressed with the quality of their work and customer service! I will never go anywhere else! I loved it, so friendly. You feel taken care of! I am so impressed with the quality of their work and customer service! I will never go anywhere else! More

routine maintenance Excellent customer service. Jacob always provide detail information regarding servicing our vehicles. Jacob has been our service advisor for over si Excellent customer service. Jacob always provide detail information regarding servicing our vehicles. Jacob has been our service advisor for over six years and always been very professional. The service is always fast. More

15,000 mile check - excellent service Excellent service - Charles Perkins was friendly & very professional. I was well informed of the progress of my service. The wait was pleasant - not t Excellent service - Charles Perkins was friendly & very professional. I was well informed of the progress of my service. The wait was pleasant - not too long and had a comfortable waiting area. More

Loyal Service Customer The "loyal" works both ways. I have consistently used the Lexus customer service since my ES 330 purchase in 2006, and have unfailingly received loyal The "loyal" works both ways. I have consistently used the Lexus customer service since my ES 330 purchase in 2006, and have unfailingly received loyal service from the greeter, to the service consultant, to the representatives at the completion desk. Friendly help and pleasant smiles are always present, leaving customers feeling welcome and appreciated. Truly an impressive customer service organization. More

Perfect Excellent customer care. Very friendly, always provided a good loaner. Fast and reliable service. High quality work. They make follow up calls and inf Excellent customer care. Very friendly, always provided a good loaner. Fast and reliable service. High quality work. They make follow up calls and infor about the status of service. More

Outstanding service from everyone Every time I have visited the dealership or the service center everyone is so nice and helpful. I would recommend to anyone. I will return when I pu Every time I have visited the dealership or the service center everyone is so nice and helpful. I would recommend to anyone. I will return when I purchase my next car. More

Amazing Customer Service I made the mistake of leaving the Lexus family 2 years ago, but I'm SO incredibly happy to be back! The customer service is always so exceptional! Dav I made the mistake of leaving the Lexus family 2 years ago, but I'm SO incredibly happy to be back! The customer service is always so exceptional! David Harvey specifically was incredibly kind & helpful. He hardly let me lift a finger when it came to unloading & loading my vehicle when I had my 8 month old with me. Truly satisfied with every aspect of my visit! Thank you Westiside Lexus- I'm never leaving this family again! More

Great experience Laura Brown is always enthusiastic and has great follow up. The entire process from scheduling service online to picking up the car is efficient and Laura Brown is always enthusiastic and has great follow up. The entire process from scheduling service online to picking up the car is efficient and professional. More

Awesome! Charles Perkins is great! Charles Perkins is very good at understanding client's needs and always ready to help. He's knows the time pressure and has all the items ready and al Charles Perkins is very good at understanding client's needs and always ready to help. He's knows the time pressure and has all the items ready and always willing to go the extra like. Awesome service! More

Superb Services ... As Always Everything about Westside Lexus is amazing - from the car buying experience to the financing experience to the experience with the service department Everything about Westside Lexus is amazing - from the car buying experience to the financing experience to the experience with the service department to maintain my vehicle. I will never own or drive another brand of vehicle nor will I do business with any other dealership or service department other than Westside Lexus. They consistently go above and beyond and enjoy doing business with them. Special compliments to my service advisor, Josh Guerra. He has provided A++++ customer service each and every visit for over 8 years. Thank you! I do not know the name of the individual who actually performed the service on my vehicle, but thank you, too! More