Westside Lexus - Service Center

Andrew Nagler is always professional and service-oriented great service !! He always prioritizes my time. great service !! He always prioritizes my time. More

15k service. Battery left in cup holder and not replaced on remote. Plastic flashing at base of driver door popped out of place in two areas. Battery left in cup holder and not replaced on remote. Plastic flashing at base of driver door popped out of place in two areas. More

Excellent Scott always does an excellent job explaining work Thank you very much Excellent. Excellent. work Thank you very much Excellent. Excellent. More

I have been with this dealership for over 25 years. Even in the early times Lexus understood the value of great customer service, especially when dealing with one if the most expensive brands on the ma Even in the early times Lexus understood the value of great customer service, especially when dealing with one if the most expensive brands on the market. If something isn't right, it is made right. Maybe I am just lucky, but I have never left the building feeling like I wasn't treated fairly. It means something to me that I have this relationship with Lexus. If those I am dealing with do not feel the same, they are really good at trying. More

Quick, kind and thorough Chase is knowledgeable and listens to ensure everything is taken care of. He is also proactive and looks for recalls without being prompted. listens to ensure everything is taken care of. He is also proactive and looks for recalls without being prompted. More

Very prompt, friendly and knowledgeable. Chase had very good communication and follow through. Very trustworthy. Chase had very good communication and follow through. Very trustworthy. More

Great Experience Charles did a great job getting everything I wanted done Don't let Charles go everything I wanted done Don't let Charles go More

All was excellent except the checkout desk told me my new key would be in the car. I had to enlist help from an outside associate to find it...he was great... apparently it was at the desk. key would be in the car. I had to enlist help from an outside associate to find it...he was great... apparently it was at the desk. More

Text app didn't really work. I had trouble getting information about my car. Was supposed to take 1-1/2 hours it was more than five hours I had trouble getting information about my car. Was supposed to take 1-1/2 hours it was more than five hours More

The cost of recommended service was so high that I doubt I will visit this dealership again I will visit this dealership again More