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Westside Lexus - Service Center

Houston, TX

4.7
1,435 Reviews

1,435 Reviews of Westside Lexus - Service Center

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November 04, 2016

Oil change Great job this dealership always let you know what needs to be done and always does a great job communicating with you.Josh is very good at letting y More

by Rshepherd
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul Rockett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Josh Guerra
November 02, 2016

Easy in. Easy out. My wife has a Range Rover. She typically has to wait about two weeks for an appointment. I called Andrew at 7:45am with a concern. I was in a loaner d More

by CharlieMo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew Tran
November 02, 2016

Maintenance on our LS 460 On time, given a loaner, excellent service. The staff always accommodating, Actually look forward to bringing my car into the dealership, as it is nev More

by Ubaldo T Ciminieri
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Laura Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 02, 2016

Maintenance Always timely! Best job!! I needed more work than I thought and they called me to make sure I knew about the extra 2 brake sets needed. More

by laura68
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jacob Hershman
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 01, 2016

Service Advisor Scott Bissonett is always the most responsive, friendly and knowledgeable service adviser that I have dealt with. My car is always promptly serviced a More

by LS Owner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Bissonett
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 01, 2016

Top notch! My service advisors, David Harvey and Andrew Tran, did a great job with my car and they were very professional! I'll definitely be returning to this More

by Titleist523
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew Tran, David Harvey
November 01, 2016

Satisfied. I was satisfied that the service discovered the left rear shock absorber was leaking and replaced free under warranty. I was also happy to learn I ha More

by Ray
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew Tran
October 29, 2016

Great customer service. Every issue I have is always addressed; every question answered. trust is the key! I have used Westside Lexus for every maintenance event on my 2009 L More

by Lexus Lover
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Parnell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dave Haas
October 29, 2016

Always easy and reliable. Scheduling is easy, work is good. Dave Haas is awesome. I've worked with him for over 20 years.it wouldn't be the same if he wasn't there. More

by GS Fred
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Haas
October 27, 2016

15,000 MILES SERVICE Chase Clements did an excellent job servicing my car and providing me with the loaner. I had a limited time and he was really helpful. More

by ET
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chase Clements
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