Westside Lexus - Service Center

Outstanding Service Service was prompt & complete. Scott Bissonett, as always, was extremely helpful in explaining the additional service recommended. Emily Cook was of Service was prompt & complete. Scott Bissonett, as always, was extremely helpful in explaining the additional service recommended. Emily Cook was of great assistance in her explanation of the details of my extended service contract. A visit to Westside Lexus Service is always a pleasure. Your service center operation is a strong selling point for your dealership, More

Professional Service Their service consultants provide a high level of customer service. Each of them is well trained and very knowledgeable when it comes to the needs o Their service consultants provide a high level of customer service. Each of them is well trained and very knowledgeable when it comes to the needs of keeping the vehicle running at a high level. More

Oil change Great job this dealership always let you know what needs to be done and always does a great job communicating with you.Josh is very good at letting y Great job this dealership always let you know what needs to be done and always does a great job communicating with you.Josh is very good at letting you know your options More

25000 mile check up When I arrived at the service drive-thru, I was greeted promptly. I proceeded to the office of my service contact. My service contact was busy with When I arrived at the service drive-thru, I was greeted promptly. I proceeded to the office of my service contact. My service contact was busy with another client, so I waited outside the office. I waited about 10 minutes, which I didn't mind, but I was never acknowledged during this time by my service contact or any one of the service personnel that were coming and going out of the outside door. When it was my turn with my service contact, I had very good service and was taken care of by "Lexus standards". More

Excellent service , friendly staff, prompt and timely. The service rep. was extremely helpful. Have used this dealership for > 10 years. My car runs like new! Thank , friendly staff, prompt and timely. The service rep. was extremely helpful. Have used this dealership for > 10 years. My car runs like new! Thank you!!! More

18 MONTH SERVICE FRED IS VERY GOOD AND HELPFUL. LOVE ALWAYS HAVING A LOANER CAR AVAILABLE. CAR WAS READY LATE IN THE DAY AND THERE WAS NO PROBLEM AT ALL TO WAIT AND FRED IS VERY GOOD AND HELPFUL. LOVE ALWAYS HAVING A LOANER CAR AVAILABLE. CAR WAS READY LATE IN THE DAY AND THERE WAS NO PROBLEM AT ALL TO WAIT AND GET IT THE NEXT A.M. More

Easy in. Easy out. My wife has a Range Rover. She typically has to wait about two weeks for an appointment. I called Andrew at 7:45am with a concern. I was in a loaner d My wife has a Range Rover. She typically has to wait about two weeks for an appointment. I called Andrew at 7:45am with a concern. I was in a loaner driving to work at 8:50am--got my car back that afternoon. To find better, faster service, you'd need a pit pass at a NASCAR race. (And those guys don't offer loaners.) More

Maintenance on our LS 460 On time, given a loaner, excellent service. The staff always accommodating, Actually look forward to bringing my car into the dealership, as it is nev On time, given a loaner, excellent service. The staff always accommodating, Actually look forward to bringing my car into the dealership, as it is never a burden. More

Maintenance Always timely! Best job!! I needed more work than I thought and they called me to make sure I knew about the extra 2 brake sets needed. Always timely! Best job!! I needed more work than I thought and they called me to make sure I knew about the extra 2 brake sets needed. More

Service Advisor Scott Bissonett is always the most responsive, friendly and knowledgeable service adviser that I have dealt with. My car is always promptly serviced a Scott Bissonett is always the most responsive, friendly and knowledgeable service adviser that I have dealt with. My car is always promptly serviced and returned when promised. More