1,435 Reviews of Westside Lexus - Service Center
Last Experience No one likes to have to take their car in for service, but Westside and Jacob Hershman make it as painless as possible. Great dealership and and excel No one likes to have to take their car in for service, but Westside and Jacob Hershman make it as painless as possible. Great dealership and and excellent service agent. More
Outstanding service Christine Tennant is the best. My service is always prompt and they take excellent care of me every time. I highly recommend Westside Lexus for all Christine Tennant is the best. My service is always prompt and they take excellent care of me every time. I highly recommend Westside Lexus for all your Lexus maintenance. More
Outstanding Service Westside Lexus really went the extra mile to effectively communicate the delivery time of my loaner car and the service on my vehicle was outstanding. Westside Lexus really went the extra mile to effectively communicate the delivery time of my loaner car and the service on my vehicle was outstanding. More
Will Zamora was excellent Will Zamora the representative I met with at Westside Lexus. He was exceptional, patient, helpful and basically the best experience thus far at Westsi Will Zamora the representative I met with at Westside Lexus. He was exceptional, patient, helpful and basically the best experience thus far at Westside Lexus dealership. More
Change dead battery Andrew Nagler was excellent in the care and service provided. When my car would not start, I called Andrew to let him know and he said bring it in, th Andrew Nagler was excellent in the care and service provided. When my car would not start, I called Andrew to let him know and he said bring it in, the battery was still under full warranty. All service was provided at no cost and in a timely manner. Thank you. More
Outstanding Service Service was prompt & complete. Scott Bissonett, as always, was extremely helpful in explaining the additional service recommended. Emily Cook was of Service was prompt & complete. Scott Bissonett, as always, was extremely helpful in explaining the additional service recommended. Emily Cook was of great assistance in her explanation of the details of my extended service contract. A visit to Westside Lexus Service is always a pleasure. Your service center operation is a strong selling point for your dealership, More
Professional Service Their service consultants provide a high level of customer service. Each of them is well trained and very knowledgeable when it comes to the needs o Their service consultants provide a high level of customer service. Each of them is well trained and very knowledgeable when it comes to the needs of keeping the vehicle running at a high level. More
25000 mile check up When I arrived at the service drive-thru, I was greeted promptly. I proceeded to the office of my service contact. My service contact was busy with When I arrived at the service drive-thru, I was greeted promptly. I proceeded to the office of my service contact. My service contact was busy with another client, so I waited outside the office. I waited about 10 minutes, which I didn't mind, but I was never acknowledged during this time by my service contact or any one of the service personnel that were coming and going out of the outside door. When it was my turn with my service contact, I had very good service and was taken care of by "Lexus standards". More
Excellent service , friendly staff, prompt and timely. The service rep. was extremely helpful. Have used this dealership for > 10 years. My car runs like new! Thank , friendly staff, prompt and timely. The service rep. was extremely helpful. Have used this dealership for > 10 years. My car runs like new! Thank you!!! More
18 MONTH SERVICE FRED IS VERY GOOD AND HELPFUL. LOVE ALWAYS HAVING A LOANER CAR AVAILABLE. CAR WAS READY LATE IN THE DAY AND THERE WAS NO PROBLEM AT ALL TO WAIT AND FRED IS VERY GOOD AND HELPFUL. LOVE ALWAYS HAVING A LOANER CAR AVAILABLE. CAR WAS READY LATE IN THE DAY AND THERE WAS NO PROBLEM AT ALL TO WAIT AND GET IT THE NEXT A.M. More