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Westside Lexus - Service Center

Houston, TX

4.7
1,435 Reviews

1,435 Reviews of Westside Lexus - Service Center

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November 11, 2016

Last Experience No one likes to have to take their car in for service, but Westside and Jacob Hershman make it as painless as possible. Great dealership and and excel More

by Charles
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jacob Hershman
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 09, 2016

Outstanding service Christine Tennant is the best. My service is always prompt and they take excellent care of me every time. I highly recommend Westside Lexus for all More

by Susan Miller
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christine Tennant
November 09, 2016

Outstanding Service Westside Lexus really went the extra mile to effectively communicate the delivery time of my loaner car and the service on my vehicle was outstanding. More

by ClearVoice
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nestor Sorto, Thurman (Courtesy Driver)
November 09, 2016

Will Zamora was excellent Will Zamora the representative I met with at Westside Lexus. He was exceptional, patient, helpful and basically the best experience thus far at Westsi More

by Sadrina
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Will Zamora
November 09, 2016

Change dead battery Andrew Nagler was excellent in the care and service provided. When my car would not start, I called Andrew to let him know and he said bring it in, th More

by happy customer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew Nagler
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 08, 2016

Outstanding Service Service was prompt & complete. Scott Bissonett, as always, was extremely helpful in explaining the additional service recommended. Emily Cook was of More

by LBB
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Bissonett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jaime Salado, Emily Cook
November 05, 2016

Professional Service Their service consultants provide a high level of customer service. Each of them is well trained and very knowledgeable when it comes to the needs o More

by kjkral44
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jacob Hershman
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 04, 2016

25000 mile check up When I arrived at the service drive-thru, I was greeted promptly. I proceeded to the office of my service contact. My service contact was busy with More

by Gail
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jesse Flores
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrew Tran
November 04, 2016

Excellent service , friendly staff, prompt and timely. The service rep. was extremely helpful. Have used this dealership for > 10 years. My car runs like new! Thank More

by teach
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christine Tennant
November 04, 2016

18 MONTH SERVICE FRED IS VERY GOOD AND HELPFUL. LOVE ALWAYS HAVING A LOANER CAR AVAILABLE. CAR WAS READY LATE IN THE DAY AND THERE WAS NO PROBLEM AT ALL TO WAIT AND More

by Malinn
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fred Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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