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Westside Lexus - Service Center

Houston, TX

4.7
1,435 Reviews

1,435 Reviews of Westside Lexus - Service Center

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November 18, 2016

Service - 1550,000 miles Check in was efficient and the service conducted was finished in a timely manner. Everyone was polite and I have consistently had great service at th More

by Janet
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chase Clement
November 18, 2016

Last minute service department drop-0ff Andrew Tran always provides great service. Leaving work late in the day on Monday, my vehicle barely started and I did not want to chance taking it h More

by Smiley
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew Tran
November 18, 2016

Speedy service Appreciate Jeff Margolis making an appointment for me to rekey my car keys on theft of my purse. Thanks to Charles Perkins, the service consultant fo More

by Lexusreview
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Jeff Margolis
November 17, 2016

Excellent experience! My wife and I had a great experience purchasing a car and the years of dedicated excellence when it comes to service after the purchase! More

by gregjanak
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James Breaux
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nestor Sorto and Matthew Curry, Jeff Margolis
November 17, 2016

Excellent service consistently- extremely friendly people Excellent service- extremely pleasant and nice service employees- efficient and considerate - very helpful- very timely- very informative - I have alw More

by Joann
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew Tran
November 15, 2016

Alignment , 40k Always on their game ! Prompt , updates , amount billed was amount quoted , vehicle ready as promised , first class facility, , very professional frie More

by GS350
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Bissonett
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 15, 2016

Always a pleasant experience It is always a pleasant experience to visit this dealership. David Harvey is very knowledgeable. Plus I loved the large TV screen that showed our ne More

by kitty
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Harvey
November 15, 2016

Visit Lexus Dealership for a Low Tire Pressure Light The issue was resolved. All tires including the Spare were checked and inflated properly. The car was washed and delivered in a reasonable time. Overa More

by Harpreet
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Clements Nathaniel
November 14, 2016

Wouldn't go anywhere else! Jason kept me informed at all times. He was thorough, delivered on time (actually a day earlier)! Very professional to deal with. I'm glad I took my c More

by Lovemylexus
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Bibb
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 14, 2016

First Lexus CT Maintenance My first ever Lexus maintenance trip exceeded my expectations - both in the amount of time it took and in the quality and comprehensiveness of service More

by MSL44
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charles Perkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
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