1,435 Reviews of Westside Lexus - Service Center
Service - 1550,000 miles Check in was efficient and the service conducted was finished in a timely manner. Everyone was polite and I have consistently had great service at th Check in was efficient and the service conducted was finished in a timely manner. Everyone was polite and I have consistently had great service at this dealership. More
Last minute service department drop-0ff Andrew Tran always provides great service. Leaving work late in the day on Monday, my vehicle barely started and I did not want to chance taking it h Andrew Tran always provides great service. Leaving work late in the day on Monday, my vehicle barely started and I did not want to chance taking it home and waiting until the next day, so I went to Westside Lexus to drop it off to be serviced around 6:00p.m. Andrew was still there when I pulled in and explained the battery may need to be replaced. He was patient, took all the information down and made sure all was input and I had been taken care of. He contacted me the next day and told me they had checked all the systems and it was simply a battery issue and they had replaced it and pro-rated the remaining life I had on the existing battery. Excellent service and service department and great communication. More
Speedy service Appreciate Jeff Margolis making an appointment for me to rekey my car keys on theft of my purse. Thanks to Charles Perkins, the service consultant fo Appreciate Jeff Margolis making an appointment for me to rekey my car keys on theft of my purse. Thanks to Charles Perkins, the service consultant for taking good care of me. Able to have everything done in an hour!!! More
Excellent experience! My wife and I had a great experience purchasing a car and the years of dedicated excellence when it comes to service after the purchase! My wife and I had a great experience purchasing a car and the years of dedicated excellence when it comes to service after the purchase! More
Excellent service consistently- extremely friendly people Excellent service- extremely pleasant and nice service employees- efficient and considerate - very helpful- very timely- very informative - I have alw Excellent service- extremely pleasant and nice service employees- efficient and considerate - very helpful- very timely- very informative - I have always had a wonderful experience with west side lexus More
Alignment , 40k Always on their game ! Prompt , updates , amount billed was amount quoted , vehicle ready as promised , first class facility, , very professional frie Always on their game ! Prompt , updates , amount billed was amount quoted , vehicle ready as promised , first class facility, , very professional friendly place and group . I will continue to use Westside Lexus to service my vehicle More
Always a pleasant experience It is always a pleasant experience to visit this dealership. David Harvey is very knowledgeable. Plus I loved the large TV screen that showed our ne It is always a pleasant experience to visit this dealership. David Harvey is very knowledgeable. Plus I loved the large TV screen that showed our new president elect! More
Visit Lexus Dealership for a Low Tire Pressure Light The issue was resolved. All tires including the Spare were checked and inflated properly. The car was washed and delivered in a reasonable time. Overa The issue was resolved. All tires including the Spare were checked and inflated properly. The car was washed and delivered in a reasonable time. Overall a very good experience visiting the sealership and getting the problem resolved. More
Wouldn't go anywhere else! Jason kept me informed at all times. He was thorough, delivered on time (actually a day earlier)! Very professional to deal with. I'm glad I took my c Jason kept me informed at all times. He was thorough, delivered on time (actually a day earlier)! Very professional to deal with. I'm glad I took my car to Lexus. More
First Lexus CT Maintenance My first ever Lexus maintenance trip exceeded my expectations - both in the amount of time it took and in the quality and comprehensiveness of service My first ever Lexus maintenance trip exceeded my expectations - both in the amount of time it took and in the quality and comprehensiveness of service. More