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Westside Lexus - Service Center

Houston, TX

4.7
1,435 Reviews

1,435 Reviews of Westside Lexus - Service Center

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December 17, 2016

Good business procedures at busy time of the year My car was repaired in a timely manner for the approximate amount that I was told when It was initially examined. My contact man in the collision cent More

by AnnJ
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Steve Conrad
December 16, 2016

Excellence personified I had dings in my bumper. I brought in my car to have it assessed. I was told that I could have a new bumper in a matter of days with only a 40 minute More

by awray
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jesse Flores
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The Reception staff at the collision center.
December 16, 2016

Dave Haas is outstanding and very professional I waited for the service to be completed and it was very fast. Dave Haas is always personable and helpful. Everyone in the service department is on More

by carols real estate
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Haas
December 11, 2016

ALWAYS EXCELLENT SERVICE The excellent service is why I will always be a Lexus person. Everyone is so positive and genuinely happy to help me. All companies should follow the More

by jh
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Bissonett
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 10, 2016

They handle the requested work satisfactorily Nothing exceptional but no problems. Car was delivered back to Me with work completed; On Time ! Place is a factory with a lot of customers to ha More

by Lexus Owner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don't recall whom I worked with
December 10, 2016

Oil change I always deal with Fred and he is very responsive and helpful. I would recommend him and Westside to anyone. As for sales I use Doug Phillips who does More

by Westside Lexus
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fred Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 10, 2016

Regular service Timely and efficient, friendly and helpful. I always have a positive experience when I bring my car in. My service technician explains things well and More

by Kitty
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew Tran
December 10, 2016

Excellent service I was in for a mini service conducted under warranty. The service was conducted in less than 1 1/2 hours while I waited. The lounge was pleasant and w More

by Janer1234
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Laura Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 09, 2016

excellent service Dave always takes great care of me. Even put me in a loaner when we had not previously scheduled it. And they found a rock chip in my windshield tha More

by cbeach
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Haas
December 09, 2016

Service Excellent service . Gave us a loaner. Rx350. We enjoyed driving & now I am considering one. Everyone was extremely nice. Thanks and have a very merry More

by Fred
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fred Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Schloemer
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