Westside Lexus - Service Center

Pursuit of Excellence Charles, you're the best...continue to give excellence at Lexus service department! Lexus management give him a raise and promotion! The excellent cus Charles, you're the best...continue to give excellence at Lexus service department! Lexus management give him a raise and promotion! The excellent customer seevice and quality of work is the reason why I drive frim Dallas to Houston to keep getting my car service there. More

45,000 mile maintenance The experience was very professional, efficient and welcoming. The service personnel were very knowledgeable. I love the waiting area. I felt like The experience was very professional, efficient and welcoming. The service personnel were very knowledgeable. I love the waiting area. I felt like I could stay there all day. More

Bad Customer service I am second owner of a Lexus car. I used to go to Westside Lexus Service Center for all my car needs. I am not going back to this place the customer s I am second owner of a Lexus car. I used to go to Westside Lexus Service Center for all my car needs. I am not going back to this place the customer service is horrible not like it used to be in the past. They are rude starting from the service advisors that do not want to be responsible for the damages the employee makes. I am very happy with my car but the service at this center is so bad I will prefer to drive more to another Lexus that take to Westside. More

Excellent Service...as usual This was a service visit. My vehicle was checked in, a loner issued and the service was performed quickly without incident. Scott was great and kept This was a service visit. My vehicle was checked in, a loner issued and the service was performed quickly without incident. Scott was great and kept me informed concerning when I could pick my car up. More

Continues to excell in overall service. Professional, convenient, superior customer and car service. Appointment was made according to my schedule and loaner provided. Contact by Jacob reg Professional, convenient, superior customer and car service. Appointment was made according to my schedule and loaner provided. Contact by Jacob regarding needed service done in timely manner with every courtesy extended. More

"Excellent service as always" I have always received excellent care at Westside Lexus, and that is why I continue to go there. Chris is always helpful and professional in seeing th I have always received excellent care at Westside Lexus, and that is why I continue to go there. Chris is always helpful and professional in seeing that my car is serviced completely. More

Collision First time to use the collision dept. so have nothing to compare. All went as smoothly as with the service center. The BEST! Thanks, Mark. First time to use the collision dept. so have nothing to compare. All went as smoothly as with the service center. The BEST! Thanks, Mark. More

First service appointment with new Lexus Easy to set up appointment and all aspects of service were efficient and understandable. Chris answered all my questions efficiently. Car was ready in Easy to set up appointment and all aspects of service were efficient and understandable. Chris answered all my questions efficiently. Car was ready in the time frame estimated. More

Quick and efficient It was easy scheduling my 15,000 mile service. I needed a loaner car for the day. That was easily scheduled and all was done in a quick and friendly m It was easy scheduling my 15,000 mile service. I needed a loaner car for the day. That was easily scheduled and all was done in a quick and friendly manner More

Simply the Best! Westside Lexus Service is really the best. It's certainly not the cheapest, but, you get what you pay for. The service is always done right with cer Westside Lexus Service is really the best. It's certainly not the cheapest, but, you get what you pay for. The service is always done right with certified Lexus parts. The waiting room is very comfortable and the Wifi is terrific. lastly, my car is always ready when they say it will be. Job well done! More