Westside Lexus - Service Center

Great repair Experience! Matt communicated each step and kept me informed of the process. Much appreciated. The only think I would change would be Saturday hours. It would hav Matt communicated each step and kept me informed of the process. Much appreciated. The only think I would change would be Saturday hours. It would have been a lot more convenient to pick up and drop off. More

Maintenan service I have my car 10k maintenance service and satisfied with the service. Good communication, good timing arrangements, and a loan car arrangement. I have my car 10k maintenance service and satisfied with the service. Good communication, good timing arrangements, and a loan car arrangement. Thanks so much. More

Maintenance The service is very good, getting a loner is never a problem. The time from when I drop off the car to the time my car is ready is usually 2-3 hours. The service is very good, getting a loner is never a problem. The time from when I drop off the car to the time my car is ready is usually 2-3 hours. More

Good service high price For my 30000 mile service I paid $650 which is too much. I felt like I was not getting that many things done for that price. For my 30000 mile service I paid $650 which is too much. I felt like I was not getting that many things done for that price. More

Great sales & service We have bought four cars from Westside Lexus over the past 18 years. Sales staff is knowledgeable, answer questions truthfully and do not pressure you We have bought four cars from Westside Lexus over the past 18 years. Sales staff is knowledgeable, answer questions truthfully and do not pressure you to buy. A service manager is. Assigned to each owner to facilitate the service experience. We have worked with the same service manager for many years. Results have always been excellent. The availability of loaner cars also minimizes the inconvenience of having a car serviced. The quality of service is an important factor in our decision to continue to buy our cars from Westside. More

Excellent customer service from Westside Lexus Every experience has been better than the next... Looking forward to any future service or new car buying experiences with Westside Lexus! Many tha Every experience has been better than the next... Looking forward to any future service or new car buying experiences with Westside Lexus! Many thanks and keep up the great work... it all pays off! The Kinney's and Simpson's More

Extremely God I was extremely satisfied. A couple of points of happiness. 1) Within only one day of my calling about fixing the recall, it was scheduled and then co I was extremely satisfied. A couple of points of happiness. 1) Within only one day of my calling about fixing the recall, it was scheduled and then completed the next day in the four hours estimated. 2) They also fixed, free of charge, a blown fuse that powers the 12V supply on the console for cell phones and tablets, (I can now use my cell phone again even with a low battery) 3) They gave me a free loaner car. and 4) My car was washed. Good job Westside Service and thanks! More

Excellent Service I wnet to the Westside Lexus dealer to have my car front windshild replaced. And Christine was very helpful and kind. Hope she can be my advisor I wnet to the Westside Lexus dealer to have my car front windshild replaced. And Christine was very helpful and kind. Hope she can be my advisor next time i visit.;) More

Service The Service Department always goes out of its way to make sure your time spent at the dealership is minimized. I specifically call out Andrew Tran who The Service Department always goes out of its way to make sure your time spent at the dealership is minimized. I specifically call out Andrew Tran who is always eager to resolve issues and get you going. He is a pleasure to deal with. More

Excellent service. Chris Nemoto was very attentive and updated me through service. No complaints. Delivery driver was also great. He delivered loaner on ti service. Chris Nemoto was very attentive and updated me through service. No complaints. Delivery driver was also great. He delivered loaner on time as promised. More