Westside Lexus - Service Center

Excellent service Josh Guerra always performs at an excellent level of customer service. I always look forward to seeing him. I look forward to your help in the future. Josh Guerra always performs at an excellent level of customer service. I always look forward to seeing him. I look forward to your help in the future. Suzanne Cook More

Service Great Service! My free loaner was ready when I got there. The TV said WELCOME and my name. Very cool! Laura was very nice and quick. Great Service! My free loaner was ready when I got there. The TV said WELCOME and my name. Very cool! Laura was very nice and quick. More

Great experience in and out! Thank you! Great customer experience. He was very attentive and helpful. i love the coffee and setting. There is no loud speaker so I can make client calls and Great customer experience. He was very attentive and helpful. i love the coffee and setting. There is no loud speaker so I can make client calls and with the free wifi continue to do business. More

Just a routine oil and filter change. I was in and out with Service was performed to my full satisfaction. My 2009 Lexus 350 has only 15000 miles on it so the need for service is very infrequent Service was performed to my full satisfaction. My 2009 Lexus 350 has only 15000 miles on it so the need for service is very infrequent More

100,000 mile checkup. Another awesome visit for my 100,000 mile checkup. Scott is the man. This is Lexus number three and all have been great cars to own. Another awesome visit for my 100,000 mile checkup. Scott is the man. This is Lexus number three and all have been great cars to own. More

Great Service Westside Lexus consistently provides excellent customer service. My service advisor, Josh Guerra, was out the day I brought my car in for service. C Westside Lexus consistently provides excellent customer service. My service advisor, Josh Guerra, was out the day I brought my car in for service. Christie Tennant assisted me in his absence. She provided the best service, just as Josh consistently does! More

Chase Clements and his extraordinary service Here is what I wrote to Chase: Chase, Sorry for the delay, but heavy schedule. First of all, thank you. I've been a Lexus owner for many years a Here is what I wrote to Chase: Chase, Sorry for the delay, but heavy schedule. First of all, thank you. I've been a Lexus owner for many years and been through many vehicle services/repairs, but you have been a hallmark of what I always knew Lexus was made of--professional, not self-serving (when I told you I loved my car and wasn't ready to trade-in, you heard me), and timely in assessments and followup. You have a love of cars as I do, which was evident in your guiding me through the mechanics of why I needed specific service based on safety issues, which are extremely important to me, as I travel long distances daily. And because you took the time to drive the car, you made assessments that had been missed in the past. My car almost feels like new, and I look forward to a continuing relationship with Lexus and you. More

Extremely Satisfied Nestor Sorto handles my service work. Nestor is courteous, friendly and very professional. I was very satisfied with the repair and the service provid Nestor Sorto handles my service work. Nestor is courteous, friendly and very professional. I was very satisfied with the repair and the service provided by Nestor. More

Urgent replacement of battery My battery ran down. I took it to Westside Lexus. My client advisor Andrew Tran arranged an immediate replacement while I waited despite the fact I di My battery ran down. I took it to Westside Lexus. My client advisor Andrew Tran arranged an immediate replacement while I waited despite the fact I did not have an appointment. He also advised the battery was under warranty and so the replacement was free Great service by Andrew More

Professional staff My service representative was knowledgeable of my service needs and the repairs required. He knew the time it would take. The car was delivered on t My service representative was knowledgeable of my service needs and the repairs required. He knew the time it would take. The car was delivered on time, and the repairs were completed as I was told. More