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Westside Lexus - Service Center

Houston, TX

4.7
1,435 Reviews

1,435 Reviews of Westside Lexus - Service Center

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February 24, 2017

Great service Service rep had loaner car ready when I arrived. My car was ready sooner than expected. Easy checkout. No muss, no fuss. They made everything easy. I More

by LJ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh Guerra
February 24, 2017

Service I have always been pleased with the service at Westside and with Dave Haas. One of the main things that keeps me buying a Lexus is the dependability More

by Anita K.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Haas
February 22, 2017

Oil change I brought my RS350 in on Saturday 8am. Scott B. was very friendly and polite to get my paper ready. I would recommend Scott for my friends. More

by JT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Bissonett
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 21, 2017

Radiator repair.. Laura Brown was very friendly & did a great job informing me of the issues with my IS300. Would recommend picking her if you set up an appointment onl More

by DandamanRocket
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Laura Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 21, 2017

Great service and advisor Wonderful experience and Laura was very thorough and my car was serviced timely. I would recommend service department to my friends. Comfortable loung More

by Oshea.Charlene
Customer Service
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
February 21, 2017

Oil change Great service from Josh. I feel good about going on a long road trip after they inspected the SUV and received an oil change. They look over the ent More

by Snowgoose
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh Guerra
February 21, 2017

Another Great Service Appointment I brought my IS250 in for it's 95K mile service. Laura was polite as always and got me on my way in just a few minutes. We even joked that the loane More

by KRISTI RUBLE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Laura Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 21, 2017

It Should Always be This Way Everyone was so helpful and well informed. Andrew greeted me when I came and guided me through the warranty work process. This included making sure th More

by M. Thornhill
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew Nagler
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 17, 2017

Quick & Friendly Professional Service Had warranty work performed on my car and it was out in a few hours. Very friendly service advisor that was extremely thorough and professional. More

by Lexman
Recommend Dealer
Yes
Employees Worked With
Laura Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 16, 2017

Dealer Recall For Reprogramming As promised they did what they needed to do in one hour without and even washed my car under warantee They also found and fixed a small ding in my w More

by DarthV
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
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