Back

Westside Lexus - Service Center

Houston, TX

4.7
1,435 Reviews

1,435 Reviews of Westside Lexus - Service Center

Sort by
March 01, 2017

Always a. Pleasure This is my 9th Lexus from Westside. Between Jeffrey Byers and the service department, those are the reasons I keep coming back! Doing business with We More

by Piano Man Rob
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeffery Byers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Harvey
March 01, 2017

I love the service and my car! I love the service at Westside Lexus! My service advisor, Laura Brown, makes sure all of my service needs are met. My service appointments are alway More

by Denita Holmes
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Laura Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 01, 2017

Always Treated As A Guest, Not Just A Customer The overall operation is very efficient yet personal. Never any upselling pressure, always genuinely concerned with my satisfaction. Made to feel wel More

by Jewopaho
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Tran
March 01, 2017

awesome Josh is awesome! Nothing else need to be said if one is awesome. That word alone should be descriptive enough. Thank you very very much More

by sad
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh Guerra
March 01, 2017

Perfect Timing I told the service manager that I would appreciate speedy service because I was from out of town and the car was finished exactly when I needed it to More

by retbiotchr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Haas
March 01, 2017

Excellent as always! I drove over 50 miles to purchase from Westside Lexus, I wouldn't take my it anywhere else for service! Always courteous, professional & service is on More

by drtist
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chase Clements
March 01, 2017

comfortable and effiecient I arrived with a low tire pressure warning. My Advisor suggested that I go ahead and get the 5k service and he promised a fast turnaround. He was tr More

by bobpohl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mary Margaret McGowan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Caleb Vario
February 27, 2017

New Car Follow Up Service ... Excellent My new Lexus was in for the 25,000 mile check up and oil change. I was told it would be about 90 minutes ... .I was in and out in less than an hour. More

by Ay
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
February 24, 2017

Excellent service My car service was excellent and prompt. The Lexus personnel were very polite and knowledgeable. The lounge was very comfortable and welcoming. I have More

by amy525
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Will Somora
February 24, 2017

Exellent Service Service department has provided an excellent service. I have been visiting your service department for last 14 years and I will certainly recommend More

by John Lee
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
...
41
...