Westside Lexus - Service Center

Maintenance I enjoyed another 5000 mile maintenance checkup and visit to this great dealership. Love the no hassle environment of the sales and service department I enjoyed another 5000 mile maintenance checkup and visit to this great dealership. Love the no hassle environment of the sales and service departments. Thanks More

6 mo svc plus a brake power warning light. I previously submitted a review. Service was excellent. I went in without an appointment and they managed to complete the work within two hours the l I previously submitted a review. Service was excellent. I went in without an appointment and they managed to complete the work within two hours the last part of the day. More

Great service No problems. Great Service as usual. Wait time in lobby pleasant. Staff at desk very efficient. All went smoothly. Chase Clements got me in and o No problems. Great Service as usual. Wait time in lobby pleasant. Staff at desk very efficient. All went smoothly. Chase Clements got me in and out quickly. Great dealership. More

Pleasant service Chris is always a pleasure to deal with. Glad to get the dash board. Not very Lexus like for it to take so long for it to come in. None the less servi Chris is always a pleasure to deal with. Glad to get the dash board. Not very Lexus like for it to take so long for it to come in. None the less service is always excellent and every one is very professional. More

Service Laura is always great to work with and handle my service needs. She keeps up with.what the car needs and is due for to keep me up to date Laura is always great to work with and handle my service needs. She keeps up with.what the car needs and is due for to keep me up to date More

Excellent service and completed work in a very timely manner My service consultant, Charles Perkins, indicated that my wait time would be 1 hour and it was 55 minutes. As a business man, I appreciated getting m My service consultant, Charles Perkins, indicated that my wait time would be 1 hour and it was 55 minutes. As a business man, I appreciated getting my service done promptly and as promised. More

Pleased We were involved with the collision center since the hatch back on our RX350 had been damaged. The employees at the collision center were very friendl We were involved with the collision center since the hatch back on our RX350 had been damaged. The employees at the collision center were very friendly and very helpful in coordinating rental car availability and return after the repair was completed. The collision center kelp us updated on progress of the repair and expected completion date. This was very helpful in planning our activities. More

Mostly very good - Overall good service. After arriving home I read the Lexus Service paperwork provided and it listed 42 items on a "Passed Tasks" list. So I checked Overall good service. After arriving home I read the Lexus Service paperwork provided and it listed 42 items on a "Passed Tasks" list. So I checked the Radiator Fluid Level and found it to be below the LOW line and the Windshield Washer fluid was not topped off. I called the Service Consultant and he said pop-in anytime and we will take care of it - which Will did - quite rapidly. I believe this reflects that the Certified Technician was lacking in checking what his employees did or did not do when actually serviced. I was there for a oil change and tire rotation. However this makes one wonder if the other 40 items were actually checked? Not that I expected that, but if the Service Dept provides a sheet stating the items were visually checked - they should do it! Right? More

Service Department on top of their game The service department is so easy to deal with, they are prepared for you, they explain the service, prepare paperwork, get you in loaner car and off The service department is so easy to deal with, they are prepared for you, they explain the service, prepare paperwork, get you in loaner car and off you go. The car is always ready when promised and clean. More

Handled competently and quickly Excellent customer care by David Haas. Fixed what needed to be fixed; advised monitoring where that was appropriate. That's what I'm looking for in a Excellent customer care by David Haas. Fixed what needed to be fixed; advised monitoring where that was appropriate. That's what I'm looking for in a service writer. More