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Westside Lexus - Service Center

Houston, TX

4.7
1,435 Reviews

1,435 Reviews of Westside Lexus - Service Center

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March 24, 2017

Super outstanding service. Service was outstanding from beginning to end. Very friendly, clean and professional. This whole experience has changed my mind on where to have my v More

by Ronald Bortz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Nemoto
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 24, 2017

Superior Service I had an unusual liftgate problem...and got it solved. It was initially a sporadic problem, so they could not find it the first time, but were able t More

by Hybrid Hal
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Laura Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 24, 2017

Excellent service as always Never had any problem with my service advisor. Scott is a great guy to work with. Good facility and enjoy visiting West Side Lexus. Close to home as w More

by Coops
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Bissonett
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 24, 2017

Service It was quick and easy to make an appointment. Drop off was fast and the loaner vehicle was clean. Only downside is the loaner didn't have an active s More

by Owner2011IS350
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Harvey
March 24, 2017

Service Great service. Clean facilities. They always make it easy to get in and out of there. I really appreciate the complimentary wash and vacuum too. More

by Lexusowner15
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew Tran
March 23, 2017

Outstanding Great and personal Service, Josh Guerra did an outstanding job in all facets of the service process. Getting service done at Westside Lexus is a "plea More

by satisfiedcus22
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh Guerra
March 23, 2017

AMAZING! Will Zamora is an amazing service advisor, very polite, my car was ready the same day, when I checked out Kim is the best! She explained to me everyth More

by Anag2510
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Hans Schackmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Will Zamora
March 23, 2017

Easy and friendly I am woman and don't know much about the cars. I do keep of all of my service record. In a emergency situation like flat tire I could not keep trackin More

by 8Remington
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew Nagler
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 23, 2017

Wife Loves it! The dealership installed a new dash under warranty. Completed promptly, at no charge, and on time. Doesn't get any better than that! Thank you! More

by kpeters129
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jicky
March 22, 2017

Excellence From the call to set up an appointment to picking up my car - at each level you serve excellence - which makes the whole car-maintenance something t More

by ssbruss
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Can't remember but would if I saw it - didn't see it. He shares an office with a guy who has three children. Sorry.
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