1,435 Reviews of Westside Lexus - Service Center
Super outstanding service. Service was outstanding from beginning to end. Very friendly, clean and professional. This whole experience has changed my mind on where to have my v Service was outstanding from beginning to end. Very friendly, clean and professional. This whole experience has changed my mind on where to have my vehicle serviced. More
Superior Service I had an unusual liftgate problem...and got it solved. It was initially a sporadic problem, so they could not find it the first time, but were able t I had an unusual liftgate problem...and got it solved. It was initially a sporadic problem, so they could not find it the first time, but were able to find it this time and fix it. More
Excellent service as always Never had any problem with my service advisor. Scott is a great guy to work with. Good facility and enjoy visiting West Side Lexus. Close to home as w Never had any problem with my service advisor. Scott is a great guy to work with. Good facility and enjoy visiting West Side Lexus. Close to home as well as people over there make you comfortable. More
Service It was quick and easy to make an appointment. Drop off was fast and the loaner vehicle was clean. Only downside is the loaner didn't have an active s It was quick and easy to make an appointment. Drop off was fast and the loaner vehicle was clean. Only downside is the loaner didn't have an active subscription to satellite radio. Services were done correctly and efficiently. Would recommend this dealership. More
Service Great service. Clean facilities. They always make it easy to get in and out of there. I really appreciate the complimentary wash and vacuum too. Great service. Clean facilities. They always make it easy to get in and out of there. I really appreciate the complimentary wash and vacuum too. More
Outstanding Great and personal Service, Josh Guerra did an outstanding job in all facets of the service process. Getting service done at Westside Lexus is a "plea Great and personal Service, Josh Guerra did an outstanding job in all facets of the service process. Getting service done at Westside Lexus is a "pleasurable" experience and one where they cater to the customer! More
AMAZING! Will Zamora is an amazing service advisor, very polite, my car was ready the same day, when I checked out Kim is the best! She explained to me everyth Will Zamora is an amazing service advisor, very polite, my car was ready the same day, when I checked out Kim is the best! She explained to me everything they did to my car.... Will and Kim deserve a raise! More
Easy and friendly I am woman and don't know much about the cars. I do keep of all of my service record. In a emergency situation like flat tire I could not keep trackin I am woman and don't know much about the cars. I do keep of all of my service record. In a emergency situation like flat tire I could not keep tracking of services record. The services representative did that for me and was very honest about it and not try to hide and make more money out of it. It said a lot about the integrity of the dealership. Good quality of services overall. I have been other Lexus dealership service center before and once you know you have been cheated for spending more money that 's not necessary and you don't want to go back that service center ever. More
Wife Loves it! The dealership installed a new dash under warranty. Completed promptly, at no charge, and on time. Doesn't get any better than that! Thank you! The dealership installed a new dash under warranty. Completed promptly, at no charge, and on time. Doesn't get any better than that! Thank you! More
Excellence From the call to set up an appointment to picking up my car - at each level you serve excellence - which makes the whole car-maintenance something t From the call to set up an appointment to picking up my car - at each level you serve excellence - which makes the whole car-maintenance something to "not" dread. Thank you Westside! Sandi Bruss More