Westside Lexus - Service Center

Maintenance and yearly inspection Laura Brown is always very prompt and easy to work with. She is always helpful when I don’t have much time and gets me in quickly and out quickly. T Laura Brown is always very prompt and easy to work with. She is always helpful when I don’t have much time and gets me in quickly and out quickly. Thank you! More

Very good people to work with. They give right recommendafions and don’t push for expensive things when not required. This time I had to change the tires and they gave me all the op They give right recommendafions and don’t push for expensive things when not required. This time I had to change the tires and they gave me all the options along with their recommendations. It was wonderful experience. More

Great Service Very pleased with the quality of workmanship, attention to detail and friendly service. Chase kept me updated on the service progress and fully expla Very pleased with the quality of workmanship, attention to detail and friendly service. Chase kept me updated on the service progress and fully explained details of the repair. More

10000 Mile Service I was pleased that the service center was able to complete my service in less than an hour. However, they didn't wash, vacuum or even clean the inte I was pleased that the service center was able to complete my service in less than an hour. However, they didn't wash, vacuum or even clean the interior of my car. Very disappointed. More

Easy easy! Charles Perkins is always a pleasure to work with. He has serviced 4 of our vehicles (past/present) in the time that I’ve been with Westside. Charles Perkins is always a pleasure to work with. He has serviced 4 of our vehicles (past/present) in the time that I’ve been with Westside. More

Could have been better Appointment set for 10:30, car dropped off at10. Wife was waiting for car. Was told it would take an hour.At 12:30 wife went looking for the car, it h Appointment set for 10:30, car dropped off at10. Wife was waiting for car. Was told it would take an hour.At 12:30 wife went looking for the car, it had been completed within the hour but she was not informed car ready. All the settings in the car had been changed, what really got the wife going was no one apologized. More

Routine service Ms. Lauren Brown always provide good advise on vehicle maintenance and she respects on customer’s decision if we choose to opt out from the technician Ms. Lauren Brown always provide good advise on vehicle maintenance and she respects on customer’s decision if we choose to opt out from the technician’s advise. More

Excellent service ! Wilber is awesome ! Easy in and out, explain the whole process. Also review vehicle for potential issues and or recommendations. A full report was provided with details Easy in and out, explain the whole process. Also review vehicle for potential issues and or recommendations. A full report was provided with details of the work done. Highly recommend this service center. More

Love my Car, Love my Dealership I am happy to say that I spend very little time at Westside Lexus because my car is so reliable. My trips have been for routine maintenance. They make I am happy to say that I spend very little time at Westside Lexus because my car is so reliable. My trips have been for routine maintenance. They make everything so easy. My service representative is pleasant and reachable by email. He has been very good at advising me about how long things will take which lets me decide whether to wait or request a loaner car. Most of the time everything has been very quick and waiting was easiest for me. My car is delivered to me sparkling and clean. More

Super - as usual! Superior service experience with Josh - consistent for 11 years. They really strive to make a service appointment as convenient as possible. The Lexu Superior service experience with Josh - consistent for 11 years. They really strive to make a service appointment as convenient as possible. The Lexus customer service is as excellent as their reputation. More