Westside Lexus - Service Center

Awesome service!!! Waiting area is nice. It makes your wait feels shorter. Car came back spotless. Feel like a treat getting my car service, relaxing! service!!! Waiting area is nice. It makes your wait feels shorter. Car came back spotless. Feel like a treat getting my car service, relaxing! More

Excellent Matt is replacing David Haas your most “Stellar Service Representative”. Matt has “big shoes” to fill; but did well. The competency & friendly engagi Matt is replacing David Haas your most “Stellar Service Representative”. Matt has “big shoes” to fill; but did well. The competency & friendly engaging manner of your service personnel makes for repeat buyers! Keep up the good work! Steve Raben More

fixed windshield; misplaced cap; made pay full amount , not I had my windshield replaced. When I picked up car, it needed something recalibrated or something so had to keep it for longer. That was still all go I had my windshield replaced. When I picked up car, it needed something recalibrated or something so had to keep it for longer. That was still all good but once I got home, found that my cap for the charging outlet on instrument panel was missing. It was laying next to it, not in slot when I dropped it off. I understand it might not be that big of a deal but it is the principal of it. I would like another one. I’m also not sure why you don’t allow to only pay deductible and insurance company pays their portion. I have Amica. I had ran into a friend who works there when I was getting the loaner and he said there would be no problem only paying my deductible. Not what happened at all. More

Scott bissonet. Is always great o me Great timely service. As usual Thanks to him I am well taken care of at Lexus Every time I need something done it is taken care of as I need. Great timely service. As usual Thanks to him I am well taken care of at Lexus Every time I need something done it is taken care of as I need. More

No Muss. No Fuss. Exceptionally well coordinated between State Farm, Lexus and Hertz by Collision Center. Kept well informed all during process. Repair and service was Exceptionally well coordinated between State Farm, Lexus and Hertz by Collision Center. Kept well informed all during process. Repair and service was thorough. Car cleaned inside and out at pick-up. Very well pleased with experience. More

Oil chsbge Excellent service center My service rep Andrew Nagler was on time, had everything ready and very professional My car was clean and ready when I ca Excellent service center My service rep Andrew Nagler was on time, had everything ready and very professional My car was clean and ready when I came to pick it up More

Recall services Passages airbag was recalled. The appointment was made in advance. The service was arranged smoothly and excellent from the start to the end. The c Passages airbag was recalled. The appointment was made in advance. The service was arranged smoothly and excellent from the start to the end. The car was washed and vacuumed and gas tank was filled full. More

15000 service Lexus ES 350 is by far the best car I have owned and the service team at WS-L makes the experience even better. Great customer service Lexus ES 350 is by far the best car I have owned and the service team at WS-L makes the experience even better. Great customer service More

Outstanding Service and Service Advisor I took my RX350 in for its 40,000 mile service. They are always so efficient. Never do work that is not required. And tell me what will be needed in t I took my RX350 in for its 40,000 mile service. They are always so efficient. Never do work that is not required. And tell me what will be needed in the near or distant time frame. More

Out of warranty repair The two tape strips on the roof of my 2014 LS 470 were peeling off. The vehicle had 25,000 miles and spent most of its life in a garage. It was a fe The two tape strips on the roof of my 2014 LS 470 were peeling off. The vehicle had 25,000 miles and spent most of its life in a garage. It was a few months past warranty but Lexus made a complimentary repair. More