Westside Lexus - Service Center

Continued Awesome Service Jacob, Has been my service advisor for quite some time now Very professional and is spot on when it comes to assisting me with my GX470 Forever a Jacob, Has been my service advisor for quite some time now Very professional and is spot on when it comes to assisting me with my GX470 Forever a Lexus owner plain and simple Try and find a better product Good luck :-) More

Routine oil change Service was good, but I registered online for an oil change, but when I went to pay, I found out that a 40,000 mile check-up was performed. So, I had Service was good, but I registered online for an oil change, but when I went to pay, I found out that a 40,000 mile check-up was performed. So, I had to pay over $250 for the service. More

Excellent personalized service. The team at Westside Lexus meets more than expectations. Every single detail is taken care. Scott has been very courteous. The service is done in time The team at Westside Lexus meets more than expectations. Every single detail is taken care. Scott has been very courteous. The service is done in time. More

Lying xxx Service advisor Went in and asked for an alignment on top of getting other work done ( recall, and 20K service). I went to pick up my car and paid for everything. I n Went in and asked for an alignment on top of getting other work done ( recall, and 20K service). I went to pick up my car and paid for everything. I noticed there was no alignment report like I usually get. I asked for one and got a series of excuses and lame attempt of sending a screenshot via mobile phone. Adviser said printer was down, tech was using machine, tech didn’t save the report. Basically lied and offered a refund to be sent in the mail. Still have not received anything. More

10,000 mile oil change The Westside Lexus Service Department was very well organized. Everyone I encountered was friendly and capable. Notification of appointment by email The Westside Lexus Service Department was very well organized. Everyone I encountered was friendly and capable. Notification of appointment by email was convenient and efficient also. More

Great customer service, Steve handled everything very well. Great service and quality of work and time frame. Steve was very professional and took care of everything with great care. Would definitely refer to o Great service and quality of work and time frame. Steve was very professional and took care of everything with great care. Would definitely refer to others. More

Oil change and window tint Matt is awesome. Had loaner car ready and got me in and out in no time. Matt also updated me throughout the entire service process. Matt is awesome. Had loaner car ready and got me in and out in no time. Matt also updated me throughout the entire service process. More

Professional, comfortable and stress free services for car m Chris Nemoto is a pleasure to deal with. He took care of rental car right from his desk (a beautiful 2018 brand new RX350) and even noticed that the i Chris Nemoto is a pleasure to deal with. He took care of rental car right from his desk (a beautiful 2018 brand new RX350) and even noticed that the inspection could be done within the 90 day window. Car was ready when promised. Awesome service More

Laura Brown Laura is the best . She helps customers very friendly. She updated me about status of the repair on time and with all information I wanted to know. Sh Laura is the best . She helps customers very friendly. She updated me about status of the repair on time and with all information I wanted to know. She is very knowledgeable. I’m always book my appointments with her. More

15000 checkup Andrew makes every trip to service a pleasure. He arranges the service, a car to use, then tells me when the car will be ready. And it always is that’ Andrew makes every trip to service a pleasure. He arranges the service, a car to use, then tells me when the car will be ready. And it always is that’s what’s amazing. Thanks Sndrew. More