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Westside Lexus - Service Center

Houston, TX

4.7
1,435 Reviews

1,435 Reviews of Westside Lexus - Service Center

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December 06, 2024

A professional atmosphere where I can trust my advisor with any car concerns I have. Happy to work with Daniel again. More

by bebe
Recommend Dealer
Yes
Employees Worked With
Daniel Kang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 06, 2024 -

Westside Lexus responded

We're delighted to hear that you trust your advisor and had a positive experience at Westside Lexus. Thank you for sharing, and we look forward to assisting with any future car concerns!

December 03, 2024

Daniel is the hardest working consultant. He is so eager to make your visit as easy as possible. I cannot say enough wonderful things about out him. More

by kaykmacintyre
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Kang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 03, 2024 -

Westside Lexus responded

We're delighted to hear that Daniel made your experience at Westside Lexus exceptional. Thank you for sharing such kind words about his dedication!

November 24, 2024

Very impressed with the professionalism of Daniel Kang. His advice has been spot on and everything has gone as smoothly as it did with my previous advisor of nine years. More

by lteesimp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Kang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 26, 2024 -

Westside Lexus responded

We're delighted to hear that Daniel provided you with such a professional experience at Westside Lexus. It's great to know everything went smoothly, and we appreciate your continued trust in our team!

November 22, 2024

What a pleasure to deal with Westside Lexus. I have been a proud Lexus owner since 1990 after purchasing one of the first LS 400's in the Houston area. I am also happy to see this tradition cont More

by petreeme
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Kang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 22, 2024 -

Westside Lexus responded

Thank you for your continued loyalty and support! We're delighted to hear that Daniel and the Westside Lexus team have upheld our tradition of excellence. We look forward to serving you again in the future!

October 20, 2024

service is terrific very well done staff is always very helpful timing and wait time was good as well More

by JDINKIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laura Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 22, 2024 -

Westside Lexus responded

Thank you for sharing your positive experience with us at Westside Lexus! We're delighted to hear that our team provided terrific service and made your visit a pleasant one. We look forward to serving you again in the future!

October 17, 2024

Would be nice if dealership had snacks for those waiting for long periods of time for service. More

by lizixc3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Kang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 21, 2024 -

Westside Lexus responded

We appreciate this feedback, as we are always working to give our customers the best experience possible. Thank you from all of us at Westside Lexus!

September 11, 2024

We love Jeffery. He’s been there for us for the 30+years we’ve done business with Westside and it’s such a comfort to have someone you trust when you’re going throug More

by dberg79
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffery Byers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stefan Mckinney
Sep 11, 2024 -

Westside Lexus responded

We're so glad to hear that Jeffery has been a trusted partner for you over the years at Westside Lexus. Thanks for your continued support!

August 30, 2024

Daniel was efficient and helpful. I have been going to Westside Lexus since 2000 and have never received anything but outstanding service. Don’t even think about going anywhere else w More

by Cindy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Kang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 30, 2024 -

Westside Lexus responded

Cindy, we're delighted to hear that Daniel and the team at Westside Lexus have consistently provided you with outstanding service since 2000. Thanks for your loyalty and kind words!

August 14, 2024

The experience of having my car serviced was excellent. My needs were addressed and the work was done in a timely manner. Very pleasant and professional! Daniel Kang was very nice and professional! He did More

by Bounty Hunter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Kang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 14, 2024 -

Westside Lexus responded

Thank you for sharing your positive experience with us! We're glad to hear that Daniel Kang and the Westside Lexus team provided excellent service and addressed all your needs. We appreciate your kind words!

July 31, 2024

Great service, delivered quickly and on time. Very friendly and efficient staff. Excellent waiting area, very clean and customer friendly. Would definitely recommend Westside Lexus. More

by Rick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Kang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 01, 2024 -

Westside Lexus responded

Rick, thanks for the glowing review! We're glad to hear you enjoyed our service and amenities at Westside Lexus. Your recommendation means a lot to us!