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Westside Lexus - Service Center

Houston, TX

4.7
1,437 Reviews

1,437 Reviews of Westside Lexus - Service Center

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August 16, 2012

Everyone, from the person who met us, was friendly and helpful.We appreciated the courtesy car offered free of charge and without any paper work hassle. The whole experience was easy and pleasant. More

by Dschmirler
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Hazel
August 16, 2012

This is my second lease, and I have worked with Dave Haas for both. He always promptly returns my calls to set up my service and is always efficient and friendly. Yesterday was the first time I have gone a More

by lnimberger
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Haas, don't know name of gal who checked me out
August 15, 2012

Over the Top service - advised about service on car with cool Westside Fitness Inspection report. Particularly liked pics of throttle body (assume of my car)as opposed to clean - would cause me to have this More

by hwosterhout
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robyn
August 15, 2012

Great service and provided me with a loaner as my car was fixed through the weekend. Will gladly do business here again. Thanks again westside Lexus. More

by mrexecutiv
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jacob hershman
August 12, 2012

Thot I was going to have a super-big bill for a new Thot I was going to have a super-big bill for a new battery - but my car is still under warranty. I've found all staff members very courteous. S More

by maggiemcphee
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew Negler
August 09, 2012

Steve was very good at giving me updated info as i requested it. it was a pleasure doing buisness with Lexus body shop. thank you More

by KathyGambini-Melvin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Conrad
August 09, 2012

Alfredo answered every concern I had about my vehicle. He explained in depth the damage that was done to my vehicle and what it was going to take to repair it. He worked diligently with my insurance company More

by michaelgrenader
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alfredo Martinez
August 02, 2012

I always have great service every time. I have chosen Lexus over Mercedes due to that reason when purchasing my last two vehicles. I am always pleased with the responsiveness and follow up received from More

by nmcasa
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fred Hernandez
August 01, 2012

I came in or the 70,000 checkup, and was pleased to learn everything was okay. Needed tires. The Tire manager seemed knowledgable, and convinced me I should purchase from Lexus. Was given about $50 off. Not More

by tobymattox
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fred, Alex
July 30, 2012

Mike & team always remember my specific issues & are always willing to help! One of my issues had to do with a steering problem.....that required some parts being replaced. I can always depend on f More

by kdfarber
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Lorch