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Westside Lexus - Service Center

Houston, TX

4.7
1,435 Reviews

1,435 Reviews of Westside Lexus - Service Center

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August 15, 2012

Over the Top service - advised about service on car with cool Westside Fitness Inspection report. Particularly liked pics of throttle body (assume of my car)as opposed to clean - would cause me to have this More

by hwosterhout
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robyn
August 15, 2012

Great service and provided me with a loaner as my car was fixed through the weekend. Will gladly do business here again. Thanks again westside Lexus. More

by mrexecutiv
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jacob hershman
August 12, 2012

Thot I was going to have a super-big bill for a new Thot I was going to have a super-big bill for a new battery - but my car is still under warranty. I've found all staff members very courteous. S More

by maggiemcphee
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew Negler
August 09, 2012

Steve was very good at giving me updated info as i requested it. it was a pleasure doing buisness with Lexus body shop. thank you More

by KathyGambini-Melvin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Conrad
August 09, 2012

Alfredo answered every concern I had about my vehicle. He explained in depth the damage that was done to my vehicle and what it was going to take to repair it. He worked diligently with my insurance company More

by michaelgrenader
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alfredo Martinez
August 02, 2012

I always have great service every time. I have chosen Lexus over Mercedes due to that reason when purchasing my last two vehicles. I am always pleased with the responsiveness and follow up received from More

by nmcasa
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fred Hernandez
August 01, 2012

I came in or the 70,000 checkup, and was pleased to learn everything was okay. Needed tires. The Tire manager seemed knowledgable, and convinced me I should purchase from Lexus. Was given about $50 off. Not More

by tobymattox
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fred, Alex
July 30, 2012

Mike & team always remember my specific issues & are always willing to help! One of my issues had to do with a steering problem.....that required some parts being replaced. I can always depend on f More

by kdfarber
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Lorch
July 28, 2012

Great Service by my technician and Charles Perkins! Charles is a great service person he hears and make sure my comncerns are met! Thank You More

by Stitchitetc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charles Perkins and my Technicin I have his card but it not with me!
July 25, 2012

Just great people to work with, always friendly, we had some major repairs on an ES 300 with 100,000 + miles Could not have been better and loved the loaner... Jack Kendall and Co hires the best in the bu More

by JDJR
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robyn in service