Westside Lexus - Service Center

MY RATING IS VERY SIMPLE.......THIS WAS THE SECOND OF FIVE FREE SERVICE INSPECTIONS WHERE JACK BROUGHT ME A LOANER CAR AND HE TOOK MINE IN FOR SERVICE. FIVE FREE SERVICE INSPECTIONS WHERE JACK BROUGHT ME A LOANER CAR AND HE TOOK MINE IN FOR SERVICE. More

My appointment was at 10 AM, Josh is always prompt, efficient, and knowledgeable. I have to drive from the other side of town and sometimes traffic/rain delays me. He is so understanding and this is efficient, and knowledgeable. I have to drive from the other side of town and sometimes traffic/rain delays me. He is so understanding and this is very much appreciated. I have never taken my car to be repaired or serviced at any other place. I bought my first Lexus at Westside, drove it for years, didn't want to part with it...but, needed a larger car and also purchased the one I am presently driving from this dealership It is now 12 years old, never had a garage and the paint, leather is still in good condition. If I ever have a question or problem about my car I know that Westside Lexus is just a phone call away. Overall my experience is very much worth the drive to keep coming back. Thank you More

During my auto service the person who serviced my auto, that may have noticed lose religeous figurine near dashboard. He applied his initiative and without even asking for it, installed in it's place with that may have noticed lose religeous figurine near dashboard. He applied his initiative and without even asking for it, installed in it's place with velcro stip attachment, good help, thanks. More

This is my second lease, and I have worked with Dave Haas for both. He always promptly returns my calls to set up my service and is always efficient and friendly. Yesterday was the first time I have gone a for both. He always promptly returns my calls to set up my service and is always efficient and friendly. Yesterday was the first time I have gone and waited to get my oil changed during my lunch hour, and I appreciated how quick the turn-around / wait time was. All of my experiences with Westside have been great, and Dave and your service group are a big part of why my feedback is so positive. Final note: it was nice to get my car back so clean! :) More

Everyone, from the person who met us, was friendly and helpful.We appreciated the courtesy car offered free of charge and without any paper work hassle. The whole experience was easy and pleasant. helpful.We appreciated the courtesy car offered free of charge and without any paper work hassle. The whole experience was easy and pleasant. More

Over the Top service - advised about service on car with cool Westside Fitness Inspection report. Particularly liked pics of throttle body (assume of my car)as opposed to clean - would cause me to have this cool Westside Fitness Inspection report. Particularly liked pics of throttle body (assume of my car)as opposed to clean - would cause me to have this service performed. Robyn very cheerful. More

Great service and provided me with a loaner as my car was fixed through the weekend. Will gladly do business here again. Thanks again westside Lexus. fixed through the weekend. Will gladly do business here again. Thanks again westside Lexus. More

Thot I was going to have a super-big bill for a new Thot I was going to have a super-big bill for a new battery - but my car is still under warranty. I've found all staff members very courteous. S Thot I was going to have a super-big bill for a new battery - but my car is still under warranty. I've found all staff members very courteous. Sometime I would like to go to the Repair Dept. to get someone to show me how to work my GPS. It doesn't like me. Hot chocolate is delilcious! PLEASE NOTE MY CORRECT AND CURRENT E-ADDRESS IS: maggiemcphee@aol.com. Maggie McPhee More

Steve was very good at giving me updated info as i requested it. it was a pleasure doing buisness with Lexus body shop. thank you requested it. it was a pleasure doing buisness with Lexus body shop. thank you More

Alfredo answered every concern I had about my vehicle. He explained in depth the damage that was done to my vehicle and what it was going to take to repair it. He worked diligently with my insurance company explained in depth the damage that was done to my vehicle and what it was going to take to repair it. He worked diligently with my insurance company on the price and notified me when my car would be ready for pick up. More