1,435 Reviews of Westside Lexus - Service Center
Alex Vences is very nice and professional and he treated me so well. He took time to listen and explain things to me about the work that needed to be done. He's the best! I plan to continue with him as m me so well. He took time to listen and explain things to me about the work that needed to be done. He's the best! I plan to continue with him as my Service Advisor. More
My Service Manager, Scott Bissonnett,was great to work with. He called immediately with any extra information about needed repairs. Also, the valet service was wonderful and prompt. I love having this with. He called immediately with any extra information about needed repairs. Also, the valet service was wonderful and prompt. I love having this convenience for servicing my car, otherwise I'm not sure I would use your Service Center as it's way too far away for me. thanks, Jan Young More
Every body was so nice and freindly and the service was quick and effective.They have washed my car very clean .I forgot the name of the service man,I will foreard it next time. quick and effective.They have washed my car very clean .I forgot the name of the service man,I will foreard it next time. More
MY RATING IS VERY SIMPLE.......THIS WAS THE SECOND OF FIVE FREE SERVICE INSPECTIONS WHERE JACK BROUGHT ME A LOANER CAR AND HE TOOK MINE IN FOR SERVICE. FIVE FREE SERVICE INSPECTIONS WHERE JACK BROUGHT ME A LOANER CAR AND HE TOOK MINE IN FOR SERVICE. More
My appointment was at 10 AM, Josh is always prompt, efficient, and knowledgeable. I have to drive from the other side of town and sometimes traffic/rain delays me. He is so understanding and this is efficient, and knowledgeable. I have to drive from the other side of town and sometimes traffic/rain delays me. He is so understanding and this is very much appreciated. I have never taken my car to be repaired or serviced at any other place. I bought my first Lexus at Westside, drove it for years, didn't want to part with it...but, needed a larger car and also purchased the one I am presently driving from this dealership It is now 12 years old, never had a garage and the paint, leather is still in good condition. If I ever have a question or problem about my car I know that Westside Lexus is just a phone call away. Overall my experience is very much worth the drive to keep coming back. Thank you More
During my auto service the person who serviced my auto, that may have noticed lose religeous figurine near dashboard. He applied his initiative and without even asking for it, installed in it's place with that may have noticed lose religeous figurine near dashboard. He applied his initiative and without even asking for it, installed in it's place with velcro stip attachment, good help, thanks. More
Everyone, from the person who met us, was friendly and helpful.We appreciated the courtesy car offered free of charge and without any paper work hassle. The whole experience was easy and pleasant. helpful.We appreciated the courtesy car offered free of charge and without any paper work hassle. The whole experience was easy and pleasant. More
This is my second lease, and I have worked with Dave Haas for both. He always promptly returns my calls to set up my service and is always efficient and friendly. Yesterday was the first time I have gone a for both. He always promptly returns my calls to set up my service and is always efficient and friendly. Yesterday was the first time I have gone and waited to get my oil changed during my lunch hour, and I appreciated how quick the turn-around / wait time was. All of my experiences with Westside have been great, and Dave and your service group are a big part of why my feedback is so positive. Final note: it was nice to get my car back so clean! :) More