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Westside Lexus - Service Center

Houston, TX

4.7
1,430 Reviews

1,430 Reviews of Westside Lexus - Service Center

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September 22, 2012

Outstanding staff -- friendly, helpful, responsive, courteous -- and the resulting service is truly world-class. Facility is excellent. Loaner vehicle was perfect. Westside makes it a pleasure to More

by rwestbro
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Haas, Jarrod (tire advisor)
September 20, 2012

I just want to say that I love this dealership. Keith Hollis is the best there and he is the only reason I use Westside Lexus. More

by evaa
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keith Hollis
September 15, 2012

This visit was just one of the recent service visits to West Side Lexus. They always give us great service. David handles our cars and does a great job of coordinating service for our 3 cars. More

by marknugent
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Palmer
September 13, 2012

Keith Hollis greeted me in his usual friendly and professional manner, although I did not have an appointment. My LEXUS had a tire pressure warning light go on, and I dropped in. LEXUS took care o More

by raolliver
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keith Hollis
September 12, 2012

I had a problem with a tire late on a Friday afternoon. At an obviously busy time for the service dept., Keith took good care of my unscheduled stop and did so in a very timely manner. I have been dealing More

by vern hawkins
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keith Hollis
September 11, 2012

A very good experience overall. Thank you for the detail that was put into repairing my car. Thank you again for the good job done. More

by rstrnadel
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jacob Hershman
September 07, 2012

Alex Vences is very nice and professional and he treated me so well. He took time to listen and explain things to me about the work that needed to be done. He's the best! I plan to continue with him as m More

by PLovell
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex Vences
September 05, 2012

My Service Manager, Scott Bissonnett,was great to work with. He called immediately with any extra information about needed repairs. Also, the valet service was wonderful and prompt. I love having this More

by janfyoung
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Bissonnett
August 31, 2012

Keith was very friendly and helpful. The cashier, whose name I did not catch or remember, was rather icy and barely spoke to or looked at me. More

by roz.rowan.3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keith Hollis
August 31, 2012

Every body was so nice and freindly and the service was quick and effective.They have washed my car very clean .I forgot the name of the service man,I will foreard it next time. More

by ykbeeber
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chalres
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