Westside Lexus - Service Center

My husband brought the car in this time, and he has a policy to never answer surveys. Sorry. I have always had a great experience at Lexus in all areas. policy to never answer surveys. Sorry. I have always had a great experience at Lexus in all areas. More

Absolutely wonderful service from start to finish -- Truly Outstanding overall. Technology Expert (apologies for not remembering her name) was amazingly helpful and assisted with phone sync to vehicle. Truly Outstanding overall. Technology Expert (apologies for not remembering her name) was amazingly helpful and assisted with phone sync to vehicle. Could not be happier with experience over last couple of years and look forward to many more. Thank you! More

GOOD EXPERIENCE .WELL TREATED BY ANDREW AND THE REST OF THE STAFF.A LITTLE DISSAPOINTED WHEN I CALLED ANOTHER SERVICE CONSULTANT AT 8.30AM ONLY TO HAVE MY CALL RETURNED AT 3.00PM. ONCE AGAIN ANDREW WAS GRE THE STAFF.A LITTLE DISSAPOINTED WHEN I CALLED ANOTHER SERVICE CONSULTANT AT 8.30AM ONLY TO HAVE MY CALL RETURNED AT 3.00PM. ONCE AGAIN ANDREW WAS GREAT More

Resolution of my problem (lack of a/c) was addressed quickly and efficiently and with a great deal of concern expressed by my service representative. In my opinion, this is customer service at its best. quickly and efficiently and with a great deal of concern expressed by my service representative. In my opinion, this is customer service at its best. More

Outstanding staff -- friendly, helpful, responsive, courteous -- and the resulting service is truly world-class. Facility is excellent. Loaner vehicle was perfect. Westside makes it a pleasure to courteous -- and the resulting service is truly world-class. Facility is excellent. Loaner vehicle was perfect. Westside makes it a pleasure to have vehicle serviced, and a key reason I continue to buy only Lexus products. More

First class service as usual! My LS was in for is's 25K mile service. Dave was super. Has been my advisor through 3 cars. mile service. Dave was super. Has been my advisor through 3 cars. More

I just want to say that I love this dealership. Keith Hollis is the best there and he is the only reason I use Westside Lexus. Hollis is the best there and he is the only reason I use Westside Lexus. More

This visit was just one of the recent service visits to West Side Lexus. They always give us great service. David handles our cars and does a great job of coordinating service for our 3 cars. West Side Lexus. They always give us great service. David handles our cars and does a great job of coordinating service for our 3 cars. More

Keith Hollis greeted me in his usual friendly and professional manner, although I did not have an appointment. My LEXUS had a tire pressure warning light go on, and I dropped in. LEXUS took care o professional manner, although I did not have an appointment. My LEXUS had a tire pressure warning light go on, and I dropped in. LEXUS took care of me immediately, diagnosed the problem, repaired it, and had me on my way in a very short time. Outstanding service!! More

I had a problem with a tire late on a Friday afternoon. At an obviously busy time for the service dept., Keith took good care of my unscheduled stop and did so in a very timely manner. I have been dealing At an obviously busy time for the service dept., Keith took good care of my unscheduled stop and did so in a very timely manner. I have been dealing with Keith and Westside Lexus just since February 2012 and have been extremely impressed with the service. Thank you very much. Vern Hawkins More