Westside Lexus - Service Center

Charles Perkins is the best customer service respresentative ever! His professionalism, attention-to-detail, and timeliness are remarkable. Charles and his team should be highly commended for respresentative ever! His professionalism, attention-to-detail, and timeliness are remarkable. Charles and his team should be highly commended for all that they do for Lexus. More

First class service, consistently professional, on time, and I appreciate being updated on progress of repairs; also enjoy that car will be cleaned and fueled. and I appreciate being updated on progress of repairs; also enjoy that car will be cleaned and fueled. More

Only deal with Westside and they always do a great job in a timely manner. have owned 2 Lexus autos and Dave Haas is the best service rep. in a timely manner. have owned 2 Lexus autos and Dave Haas is the best service rep. More

Arrived 1 1/2 hours ahead of scheduled appointment. Jeremy took car right in and had it back in less than one hour. Was out of dealer before appointment even began! Thanks, Jeremy! Jeremy took car right in and had it back in less than one hour. Was out of dealer before appointment even began! Thanks, Jeremy! More

I was more than satisfied with my experience at the customer service center. Keith's attention to detail was comforting. Keith took time to listen to my concerns and responded with immediate solution. customer service center. Keith's attention to detail was comforting. Keith took time to listen to my concerns and responded with immediate solution. I will continue to bring my vehicle to Keith and plan to begin bringing my wife's RX as well even though we live much closer to another Lexus dealership. The customer service and overall experience is well worth the extra drive. More

While my car was in service from Saturday till Monday morning I used a vehicle that Josh gave me, so, it was good expirience and tes-drive of Lexus RX 350, now I know, which car I am going to by next yea morning I used a vehicle that Josh gave me, so, it was good expirience and tes-drive of Lexus RX 350, now I know, which car I am going to by next year. More

The experience I had at the service department has earned my business for years to come. Matt was very informative and kept me up to date with the repairs on my vehicle. Thanks Matt! my business for years to come. Matt was very informative and kept me up to date with the repairs on my vehicle. Thanks Matt! More

Keith always takes wonderful care of me. I trust him implicitly. He is a kind and caring man who truly cares about the service he provides and the quality of the work he supervises. He is first-rate. implicitly. He is a kind and caring man who truly cares about the service he provides and the quality of the work he supervises. He is first-rate. More

I have had two experiences with Westside Lexus for service and minor body repair that were really very good. However, when I tried to buy a new IS 4 years ago from Westside, I did not get the same fe service and minor body repair that were really very good. However, when I tried to buy a new IS 4 years ago from Westside, I did not get the same feeling. I happened to have been driving a company work vehicle at the time and the sales representative was rather snobby. She really had no time to deal with me. So, I bought from Northside (I realize it is a sister company). I am sorry that you missed the sale, westside. I live only 7 miles from Westside and about 22 miles from Northside. My buying experience at Northside was great though. I have told several potential Lexus buyers that the Service at Westside is great, but I would not buy a vehicle there unless things changed. More

Great service. Been coming back for 12 years. And I've always trusted the work. Prices are a little high, but a lot of times. The loaner car is a lifesaver. I've always trusted the work. Prices are a little high, but a lot of times. The loaner car is a lifesaver. More