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Westside Lexus - Service Center

Houston, TX

4.7
1,438 Reviews

1,438 Reviews of Westside Lexus - Service Center

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July 27, 2013

Everything was done in a timely manner and I was kept up to date with the progress of my car. I like getting my progress report and receipt e-mailed to me. More

by mashivery
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeremy
July 24, 2013

Excellent service from your Sales Department as well as your Service Department. Kyle Pender in Sales is tops. Josh Guerra in Service is also great. I recommend Westside Lexus and the staff is First Rate. More

by rottenralphie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh Guerra & Kyle Pender
July 24, 2013

The oil change and inspection was done quickly while I waited in the very comfortable customer lounge. I appreciate for a nice car wash which Lexus gave my car. More

by Mp2434
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Bissonett
July 23, 2013

I have never taken my cars to a dealership due to the perceived cost, which is higher than the neighborhood "guy" but the service that I received for that added cost was well worth it! I am a single work More

by bjhanus
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charles Perkins
July 20, 2013

My car was finished in a timely manner and the service was excellent. My service advisor was very professional and they even filled my tank with gas before I picked it up. They recommended an alignment More

by garycutshall
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charles
July 17, 2013

Bryan Smart is excellent advisor and outstanding service . I really like go to Westside Lexus to get my car service . I will tell all my friends go to Westside Lexus to get car service. Thank you very much. More

by Lisahothai2810
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bryan Smart
July 17, 2013

This was my first experience with the service department at Westside and was very pleased. Will definitely return and would not hesitate to recommend the dealership to others. More

by Dannkaty
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kelly Galondo
July 17, 2013

I was close to my 60,000 mile service when I had difficulty starting the car. I suspected the battery; and did not want to wait any longer, called my service advisor Charles Perkins. Told him of m More

by wes1958
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charles Perkins Great Hank Hout
July 15, 2013

Charles Perkins is the best customer service respresentative ever! His professionalism, attention-to-detail, and timeliness are remarkable. Charles and his team should be highly commended for More

by SMStuchly
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charles Perkins
June 12, 2013

First class service, consistently professional, on time, and I appreciate being updated on progress of repairs; also enjoy that car will be cleaned and fueled. More

by abeneke
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lauren
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