Westside Lexus - Service Center

Thanks to Andrew N. (service consultant) and Eddie P. (service technician) for another great service experience at Westside Lexus. Brought my RX 350 in for routine maintenance and received my car lookin (service technician) for another great service experience at Westside Lexus. Brought my RX 350 in for routine maintenance and received my car looking and riding like new. Thanks, gentlemen. More

Scheduled routing maintenance along with a couple concerns. Items were addressed, explained options to me, and dealt with in a way I was very pleased with. They always go the extra mile and help me u concerns. Items were addressed, explained options to me, and dealt with in a way I was very pleased with. They always go the extra mile and help me understand the technicality of my issues which puts me at ease in making decisions. The service people are so pleasant from the minute I pull up till the time I drive away. Since I live in another city, the loaner is such a convenience for me since there are times that require 1-2 days. It is an awesome service process! More

Everything went well. They were on time and communicated everything to me. I appreciate that the car gets washed along with the servicing. Thank you! everything to me. I appreciate that the car gets washed along with the servicing. Thank you! More

Keith Hollis made my visit EXCEPTIONAL!!!!! Sometimes coming in for service can be scary because you dont know whats going on but he explained everything step by step and where I could understand what wi coming in for service can be scary because you dont know whats going on but he explained everything step by step and where I could understand what will be done and why it's recommended. That may seem like nothing but he went above and beyond the call of duty. More

My experience this time was much better than the last time and has returned my faith in the Service department. The service consultant was very friendly, understood my needs, and got me out at the time time and has returned my faith in the Service department. The service consultant was very friendly, understood my needs, and got me out at the time promissed. More

Andrew is a friendly, professional and energetic service professional. Don is a nice change, likeable gentleman. the waiting area was well maintained. overall a positive experience professional. Don is a nice change, likeable gentleman. the waiting area was well maintained. overall a positive experience More

My car had a dead battery and I called for Roadside Assistance. They were very prompt and jump started the battery. I took my car to Westside Lexus because it is closest to where I live and easy to d Assistance. They were very prompt and jump started the battery. I took my car to Westside Lexus because it is closest to where I live and easy to drive there on I-10. The staff was helpful and prompt in getting my car fixed. More

Consistency ,premium ,fast and efficient results at all times.they always made sure I had a loner car waiting and my car returned to me as scheduled times.they always made sure I had a loner car waiting and my car returned to me as scheduled More

My first service advisor was not pleasant at all, I asked to be switched to another advisor and go Laura Brown. She has been excellent. She also listens which is important. Over the last 2 years I have been to be switched to another advisor and go Laura Brown. She has been excellent. She also listens which is important. Over the last 2 years I have been pleased with the quality of service I have received at this dealership. More

I have owned 3 Lexuses dating back to l991. The first car I kept 10 yrs it was the LS400, the second one was the LS 430 and I kept it 8 yrs and the third one I chose a sportier version going with the GS car I kept 10 yrs it was the LS400, the second one was the LS 430 and I kept it 8 yrs and the third one I chose a sportier version going with the GS 350. Never once in all these years has Westside let me down, been discourteous or given me a reason to be unhappy. That is why I keep buying a Lexus. I might see some beauty in another brand but no way will I chance on changing with this outstanding performance for their customers at Westside. More