Westside Lexus - Service Center

Was able to schedule an appointment and get a loaner car so I could take care of personal business during the repair time. Westside Lexus is always accomodating to my schedule. so I could take care of personal business during the repair time. Westside Lexus is always accomodating to my schedule. More

Easy scheduling of srvice, prompt attention, service performed in estimated time, thorough explanation of work performed and follow up personal call. Thankk you Lexua team. performed in estimated time, thorough explanation of work performed and follow up personal call. Thankk you Lexua team. More

Thanks to Andrew N. (service consultant) and Eddie P. (service technician) for another great service experience at Westside Lexus. Brought my RX 350 in for routine maintenance and received my car lookin (service technician) for another great service experience at Westside Lexus. Brought my RX 350 in for routine maintenance and received my car looking and riding like new. Thanks, gentlemen. More

Scheduled routing maintenance along with a couple concerns. Items were addressed, explained options to me, and dealt with in a way I was very pleased with. They always go the extra mile and help me u concerns. Items were addressed, explained options to me, and dealt with in a way I was very pleased with. They always go the extra mile and help me understand the technicality of my issues which puts me at ease in making decisions. The service people are so pleasant from the minute I pull up till the time I drive away. Since I live in another city, the loaner is such a convenience for me since there are times that require 1-2 days. It is an awesome service process! More

Everything went well. They were on time and communicated everything to me. I appreciate that the car gets washed along with the servicing. Thank you! everything to me. I appreciate that the car gets washed along with the servicing. Thank you! More

Keith Hollis made my visit EXCEPTIONAL!!!!! Sometimes coming in for service can be scary because you dont know whats going on but he explained everything step by step and where I could understand what wi coming in for service can be scary because you dont know whats going on but he explained everything step by step and where I could understand what will be done and why it's recommended. That may seem like nothing but he went above and beyond the call of duty. More

My experience this time was much better than the last time and has returned my faith in the Service department. The service consultant was very friendly, understood my needs, and got me out at the time time and has returned my faith in the Service department. The service consultant was very friendly, understood my needs, and got me out at the time promissed. More

Andrew is a friendly, professional and energetic service professional. Don is a nice change, likeable gentleman. the waiting area was well maintained. overall a positive experience professional. Don is a nice change, likeable gentleman. the waiting area was well maintained. overall a positive experience More

My car had a dead battery and I called for Roadside Assistance. They were very prompt and jump started the battery. I took my car to Westside Lexus because it is closest to where I live and easy to d Assistance. They were very prompt and jump started the battery. I took my car to Westside Lexus because it is closest to where I live and easy to drive there on I-10. The staff was helpful and prompt in getting my car fixed. More