Westside Lexus - Service Center

Ita always a pleasure to work with Josh Guerra because he is courteous, efficient and thorough. I have never had any problems wit service or repairs that Josh oversaw. Stan Jones is courteous, efficient and thorough. I have never had any problems wit service or repairs that Josh oversaw. Stan Jones More

100% satisfied as usual!!! Great service. Great timing. No hassle. Everything was good from the appointment set up until my car was returned. They are the most friendly service department I have ever en No hassle. Everything was good from the appointment set up until my car was returned. They are the most friendly service department I have ever encountered. More

I had brought my car back to get my tire change and they got me in immediately and at the same time fixed my AC. I was very happy with the service. I live in Sugarland and there is dealership rt next to m got me in immediately and at the same time fixed my AC. I was very happy with the service. I live in Sugarland and there is dealership rt next to my house but choose to drive farther for service p because the dealership was friendly, service was excellent, and knowledgeable staff with all my question about my car. More

Was able to schedule an appointment and get a loaner car so I could take care of personal business during the repair time. Westside Lexus is always accomodating to my schedule. so I could take care of personal business during the repair time. Westside Lexus is always accomodating to my schedule. More

Easy scheduling of srvice, prompt attention, service performed in estimated time, thorough explanation of work performed and follow up personal call. Thankk you Lexua team. performed in estimated time, thorough explanation of work performed and follow up personal call. Thankk you Lexua team. More

Thanks to Andrew N. (service consultant) and Eddie P. (service technician) for another great service experience at Westside Lexus. Brought my RX 350 in for routine maintenance and received my car lookin (service technician) for another great service experience at Westside Lexus. Brought my RX 350 in for routine maintenance and received my car looking and riding like new. Thanks, gentlemen. More

Scheduled routing maintenance along with a couple concerns. Items were addressed, explained options to me, and dealt with in a way I was very pleased with. They always go the extra mile and help me u concerns. Items were addressed, explained options to me, and dealt with in a way I was very pleased with. They always go the extra mile and help me understand the technicality of my issues which puts me at ease in making decisions. The service people are so pleasant from the minute I pull up till the time I drive away. Since I live in another city, the loaner is such a convenience for me since there are times that require 1-2 days. It is an awesome service process! More

Everything went well. They were on time and communicated everything to me. I appreciate that the car gets washed along with the servicing. Thank you! everything to me. I appreciate that the car gets washed along with the servicing. Thank you! More

Keith Hollis made my visit EXCEPTIONAL!!!!! Sometimes coming in for service can be scary because you dont know whats going on but he explained everything step by step and where I could understand what wi coming in for service can be scary because you dont know whats going on but he explained everything step by step and where I could understand what will be done and why it's recommended. That may seem like nothing but he went above and beyond the call of duty. More