1,435 Reviews of Westside Lexus - Service Center
Overall review is excellent. The technician performs a thorough review of the vehicle and emails the details to you. (Like that) Need to get extended warranty - parts are expensive. thorough review of the vehicle and emails the details to you. (Like that) Need to get extended warranty - parts are expensive. More
I needed to have my car serviced on short notice, as my mother passed away and my wife and I need to drive to Indiana. Dave Haas, as usual, was very helpful and accommodating. We own two Lexus vehicles, an mother passed away and my wife and I need to drive to Indiana. Dave Haas, as usual, was very helpful and accommodating. We own two Lexus vehicles, and Dave is a big reason I have them serviced at West Side Lexus. More
Andrew provided outstanding customer service! He was able to get a reduction in the cost of replacing a failed motor in one of the seat controls. It would have been difficult for me to replace the part witho to get a reduction in the cost of replacing a failed motor in one of the seat controls. It would have been difficult for me to replace the part without that help. More
I've been a Lexus customer for years and I still think Westside offers the best service anywhere! Everyone is slways very friendly and efficient. Thanks guys! think Westside offers the best service anywhere! Everyone is slways very friendly and efficient. Thanks guys! More
Andrew Nagler goes out of his way to provide quality customer service and timely results for his clients. His attitude and approach to placing the customer first is unique and continues to be the sole r customer service and timely results for his clients. His attitude and approach to placing the customer first is unique and continues to be the sole reason I service my vehicle at Westside Lexus. There are many other service advisors who could learn a great deal from the example set by Andrew Nagler. More
Making the appointment online made it very easy. The service advisors were all very helpful, since my service advisor was busy when I arrived. My car was ready as promised. service advisors were all very helpful, since my service advisor was busy when I arrived. My car was ready as promised. More
I always enjoy the great customer service at Westside. They are always pleasant and very helpful. The atmosphere is nice and relaxing. I have never received better service at any other shop. They are always pleasant and very helpful. The atmosphere is nice and relaxing. I have never received better service at any other shop. More
Took car in for oil change and inspection. Andrew was polite and took care of the job. Didn't have my proof of insurance which thought was going to be a problem but was able to have my insurance company polite and took care of the job. Didn't have my proof of insurance which thought was going to be a problem but was able to have my insurance company email it to him. Car was ready to go in less than 4 hours. More
I have been a Lexus owner for about 10 years now, and can't imagine not owning one. Not only the quality of the vehicle, but the service is the best I've ever experienced and keeps me coming back year a can't imagine not owning one. Not only the quality of the vehicle, but the service is the best I've ever experienced and keeps me coming back year after year. Keith Hollis is fantastic with service and Clarence Keaver is the best in sales. Ask him how many cars we've bought from him at Lexus! I think he's found us about 10-12 cars over the years, as well as the countless referrals we've given him. Thank you and keep up the awesome job! Tami Head More
This was for uninsured collision repair. The final cost was $275 below the estimated cost. The work was completed on schedule and the staff were very friendly. I also enjoyed a cup of hot chocolate while I was $275 below the estimated cost. The work was completed on schedule and the staff were very friendly. I also enjoyed a cup of hot chocolate while I waited for the car to be brought up. More