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Westside Lexus - Service Center

Houston, TX

4.7
1,435 Reviews

1,435 Reviews of Westside Lexus - Service Center

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January 17, 2014

Overall review is excellent. The technician performs a thorough review of the vehicle and emails the details to you. (Like that) Need to get extended warranty - parts are expensive. More

by Kjholloway
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charles Perkins & Henry Wong
January 16, 2014

I needed to have my car serviced on short notice, as my mother passed away and my wife and I need to drive to Indiana. Dave Haas, as usual, was very helpful and accommodating. We own two Lexus vehicles, an More

by jimivan42
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Haas
January 15, 2014

Andrew provided outstanding customer service! He was able to get a reduction in the cost of replacing a failed motor in one of the seat controls. It would have been difficult for me to replace the part witho More

by jcaryd
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew Nagler
January 11, 2014

I've been a Lexus customer for years and I still think Westside offers the best service anywhere! Everyone is slways very friendly and efficient. Thanks guys! More

by BHillhouse
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh Guerra, and when he was at lunch David Palmer helped too!
January 10, 2014

Andrew Nagler goes out of his way to provide quality customer service and timely results for his clients. His attitude and approach to placing the customer first is unique and continues to be the sole r More

by tradom
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew Nagler
January 09, 2014

Making the appointment online made it very easy. The service advisors were all very helpful, since my service advisor was busy when I arrived. My car was ready as promised. More

by susanbass
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris and Kelley
January 08, 2014

I always enjoy the great customer service at Westside. They are always pleasant and very helpful. The atmosphere is nice and relaxing. I have never received better service at any other shop. More

by cobbslexus123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeremy Reardon
January 07, 2014

Took car in for oil change and inspection. Andrew was polite and took care of the job. Didn't have my proof of insurance which thought was going to be a problem but was able to have my insurance company More

by carolshollis
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew Nagel
January 06, 2014

I have been a Lexus owner for about 10 years now, and can't imagine not owning one. Not only the quality of the vehicle, but the service is the best I've ever experienced and keeps me coming back year a More

by TamiHead
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keith Hollis (the best!)
January 03, 2014

This was for uninsured collision repair. The final cost was $275 below the estimated cost. The work was completed on schedule and the staff were very friendly. I also enjoyed a cup of hot chocolate while I More

by jwivie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alfredo Hernandez
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