Westside Lexus - Service Center

Great experience. Routine maintenance. Loaner car was clean and in great condition. Jack met me to exchange the cars and did a great job taking care of my car. The service department returned my car in clean and in great condition. Jack met me to exchange the cars and did a great job taking care of my car. The service department returned my car in excellent condition. I will return for the next scheduled maintenance and would recommend to friends. Thank you. More

I like it when the staff only does what is asked from customer. They don't try to get you to buy something that is not needed. I was able to drop off my car and get a loaner, all within 10 minutes of a customer. They don't try to get you to buy something that is not needed. I was able to drop off my car and get a loaner, all within 10 minutes of arrival to service center. My car was returned ahead of schedule, cleaned and washed. More

had an immediate problem that needed attention and was helped that same day and also covered my maintenance requirements at the same time. My car was washed too! helped that same day and also covered my maintenance requirements at the same time. My car was washed too! More

I was satisfied with the service provided by Josh Guera. And the convenient of car loaner. Will Recommend to friends n family for service as well as new buy! And the convenient of car loaner. Will Recommend to friends n family for service as well as new buy! More

Repeat customer - third Lexus because of reliability and excellent customer service. Always friendly. Easy to arrange, and professional. Highly recommend Westside to everyone. Service area is clean, nice am excellent customer service. Always friendly. Easy to arrange, and professional. Highly recommend Westside to everyone. Service area is clean, nice amenities but I normally only wait 2-3 minutes for pick up and drop off More

Overall review is excellent. The technician performs a thorough review of the vehicle and emails the details to you. (Like that) Need to get extended warranty - parts are expensive. thorough review of the vehicle and emails the details to you. (Like that) Need to get extended warranty - parts are expensive. More

I needed to have my car serviced on short notice, as my mother passed away and my wife and I need to drive to Indiana. Dave Haas, as usual, was very helpful and accommodating. We own two Lexus vehicles, an mother passed away and my wife and I need to drive to Indiana. Dave Haas, as usual, was very helpful and accommodating. We own two Lexus vehicles, and Dave is a big reason I have them serviced at West Side Lexus. More

Andrew provided outstanding customer service! He was able to get a reduction in the cost of replacing a failed motor in one of the seat controls. It would have been difficult for me to replace the part witho to get a reduction in the cost of replacing a failed motor in one of the seat controls. It would have been difficult for me to replace the part without that help. More

I've been a Lexus customer for years and I still think Westside offers the best service anywhere! Everyone is slways very friendly and efficient. Thanks guys! think Westside offers the best service anywhere! Everyone is slways very friendly and efficient. Thanks guys! More

Andrew Nagler goes out of his way to provide quality customer service and timely results for his clients. His attitude and approach to placing the customer first is unique and continues to be the sole r customer service and timely results for his clients. His attitude and approach to placing the customer first is unique and continues to be the sole reason I service my vehicle at Westside Lexus. There are many other service advisors who could learn a great deal from the example set by Andrew Nagler. More