Westside Lexus - Service Center

My salesman, Jeff Margiolis, has been really great to work with. He is friendly and follows up when he says he will. He helped me with the technology issues of the navigation system and went beyond what work with. He is friendly and follows up when he says he will. He helped me with the technology issues of the navigation system and went beyond what he needed to do. I truly appreciated all of his help. More

Immediate response by Josh Guerra to my phone calls and follow ups were handy- in other words- I did not have to do all of the work as Josh kept me informed about the service. I like the fact that he is at follow ups were handy- in other words- I did not have to do all of the work as Josh kept me informed about the service. I like the fact that he is at Lexus year after year and I do not have to deal with someone new every time I need service. More

Jeremy was very friendly and informative. Service took less time than expected. Dealership has convenient hours and is always accessible. etc etc etc etc etc less time than expected. Dealership has convenient hours and is always accessible. etc etc etc etc etc More

Jeffrey Byers is the best car salesman we've dealt with, which (in addition to service) is why we purchase all of our vehicles from Westside Lexus. He's fair, responsive, and patient. with, which (in addition to service) is why we purchase all of our vehicles from Westside Lexus. He's fair, responsive, and patient. More

I had a special need and needed service without and appointment -- emergency out of town trip. Dave was very helpful and was able to get our car services within my time constraints. appointment -- emergency out of town trip. Dave was very helpful and was able to get our car services within my time constraints. More

Great experience. Routine maintenance. Loaner car was clean and in great condition. Jack met me to exchange the cars and did a great job taking care of my car. The service department returned my car in clean and in great condition. Jack met me to exchange the cars and did a great job taking care of my car. The service department returned my car in excellent condition. I will return for the next scheduled maintenance and would recommend to friends. Thank you. More

I like it when the staff only does what is asked from customer. They don't try to get you to buy something that is not needed. I was able to drop off my car and get a loaner, all within 10 minutes of a customer. They don't try to get you to buy something that is not needed. I was able to drop off my car and get a loaner, all within 10 minutes of arrival to service center. My car was returned ahead of schedule, cleaned and washed. More

had an immediate problem that needed attention and was helped that same day and also covered my maintenance requirements at the same time. My car was washed too! helped that same day and also covered my maintenance requirements at the same time. My car was washed too! More

I was satisfied with the service provided by Josh Guera. And the convenient of car loaner. Will Recommend to friends n family for service as well as new buy! And the convenient of car loaner. Will Recommend to friends n family for service as well as new buy! More

Repeat customer - third Lexus because of reliability and excellent customer service. Always friendly. Easy to arrange, and professional. Highly recommend Westside to everyone. Service area is clean, nice am excellent customer service. Always friendly. Easy to arrange, and professional. Highly recommend Westside to everyone. Service area is clean, nice amenities but I normally only wait 2-3 minutes for pick up and drop off More