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Westside Lexus - Service Center

Houston, TX

4.7
1,432 Reviews

1,432 Reviews of Westside Lexus - Service Center

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January 31, 2014

Jeffrey Byers is the best car salesman we've dealt with, which (in addition to service) is why we purchase all of our vehicles from Westside Lexus. He's fair, responsive, and patient. More

by rmccon1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeffrey Byers
January 26, 2014

I had a special need and needed service without and appointment -- emergency out of town trip. Dave was very helpful and was able to get our car services within my time constraints. More

by jimivan42
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Haas
January 23, 2014

Great experience. Routine maintenance. Loaner car was clean and in great condition. Jack met me to exchange the cars and did a great job taking care of my car. The service department returned my car in More

by kmmlexus
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jack (driver)
January 23, 2014

I like it when the staff only does what is asked from customer. They don't try to get you to buy something that is not needed. I was able to drop off my car and get a loaner, all within 10 minutes of a More

by MichaelTran
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew Nagler
January 21, 2014

had an immediate problem that needed attention and was helped that same day and also covered my maintenance requirements at the same time. My car was washed too! More

by kcwelton
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Hollis
January 21, 2014

I was satisfied with the service provided by Josh Guera. And the convenient of car loaner. Will Recommend to friends n family for service as well as new buy! More

by Tbabytiger
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh guera
January 19, 2014

Repeat customer - third Lexus because of reliability and excellent customer service. Always friendly. Easy to arrange, and professional. Highly recommend Westside to everyone. Service area is clean, nice am More

by Lymjones
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Palmer
January 17, 2014

Overall review is excellent. The technician performs a thorough review of the vehicle and emails the details to you. (Like that) Need to get extended warranty - parts are expensive. More

by Kjholloway
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charles Perkins & Henry Wong
January 16, 2014

I needed to have my car serviced on short notice, as my mother passed away and my wife and I need to drive to Indiana. Dave Haas, as usual, was very helpful and accommodating. We own two Lexus vehicles, an More

by jimivan42
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Haas
January 15, 2014

Andrew provided outstanding customer service! He was able to get a reduction in the cost of replacing a failed motor in one of the seat controls. It would have been difficult for me to replace the part witho More

by jcaryd
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew Nagler
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