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Westside Lexus - Service Center

Houston, TX

4.7
1,440 Reviews

1,440 Reviews of Westside Lexus - Service Center

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May 15, 2014

10,000 Mile Service I required 10,000 mile service. Joe with Westside Lexus contacted me to set up a time and place to where he could drop off the loaner vehicle and tak More

by spillerj
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe
May 11, 2014

Expert Care Contact by Service Representative and courteous speedy service. Same day service. SUV returned washed after work completed. Wait area super with excel More

by Raycook
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew/Laura Brown
May 07, 2014

Service The service was great, the staff was very professional and very easy to work with, will definitely come back again for my next services. Thanks! More

by Lillianmin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Nemoto
May 06, 2014

Brian Vass Chris was very attentive and professional. Service was for 10k interval and the use if the loaner car is extremely convenient. Would very much recomme More

by Bvass
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Nemeto
May 03, 2014

Chris Rocks! I spoke with Chris on the phone a couple of times, and he was polite and personable. Then I met him in person. He was outstanding in keeping me info More

by Maureen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Nakamoto
May 01, 2014

Over all Experience I am always very very pleased with the excellent Service at Westside Lexus. This is one of the importanct reasons I bought my second Lexus. More

by Rosemary Brooks
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Hass
April 27, 2014

High Standards Service quality has consistently been very high, even with an older vehicle. Staff knowledge of vehicle and responsiveness to even the smallest drive More

by krevels
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keith Hollis
April 26, 2014

Battery Replacement This is the second time Chris Nemoto has helped me when my usual outstanding service rep Keith Hollis was not available. And it is the second time C More

by vernhawkins
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Nemoto & Service Front Desk
April 25, 2014

Car Repair I brought in a Lexus IS 250 that I had purchased used last year for some updates and repairs. My experience with the service center was very good. I More

by ajejhopkins
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Nemoto
April 24, 2014

Great dealership, great service The service department at Westside Lexus is second to none! My wife loves being able to pick up loaner while her car is being serviced. Good work gu More

by Jhmorris
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Haas
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