Back

Westside Lexus - Service Center

Houston, TX

4.7
1,432 Reviews

1,432 Reviews of Westside Lexus - Service Center

Sort by
May 15, 2014

Awesome! I used my lunch hour to drop off my car to get it serviced. I was in and out with a loaner in five minutes. Everyone is so very friendly and are ser More

by CMcdonald2010
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Haas
May 15, 2014

Karen Sexton Prompt and courteous service. Great waiting area. Appreciate the WiFi, variety of beverages and reading material. The repair was done within the timef More

by Kasexton82
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh Guerra
May 15, 2014

10,000 Mile Service I required 10,000 mile service. Joe with Westside Lexus contacted me to set up a time and place to where he could drop off the loaner vehicle and tak More

by spillerj
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe
May 11, 2014

Expert Care Contact by Service Representative and courteous speedy service. Same day service. SUV returned washed after work completed. Wait area super with excel More

by Raycook
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew/Laura Brown
May 07, 2014

Service The service was great, the staff was very professional and very easy to work with, will definitely come back again for my next services. Thanks! More

by Lillianmin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Nemoto
May 06, 2014

Brian Vass Chris was very attentive and professional. Service was for 10k interval and the use if the loaner car is extremely convenient. Would very much recomme More

by Bvass
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Nemeto
May 03, 2014

Chris Rocks! I spoke with Chris on the phone a couple of times, and he was polite and personable. Then I met him in person. He was outstanding in keeping me info More

by Maureen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Nakamoto
May 01, 2014

Over all Experience I am always very very pleased with the excellent Service at Westside Lexus. This is one of the importanct reasons I bought my second Lexus. More

by Rosemary Brooks
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Hass
April 27, 2014

High Standards Service quality has consistently been very high, even with an older vehicle. Staff knowledge of vehicle and responsiveness to even the smallest drive More

by krevels
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keith Hollis
April 26, 2014

Battery Replacement This is the second time Chris Nemoto has helped me when my usual outstanding service rep Keith Hollis was not available. And it is the second time C More

by vernhawkins
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Nemoto & Service Front Desk
...
124
...