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Westside Lexus - Service Center

Houston, TX

4.7
1,432 Reviews

1,432 Reviews of Westside Lexus - Service Center

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December 05, 2014

As always, great customer service! I will most likely never own anything but a Lexus. Although the service costs a bit more, time is money and the customer service is so worth it. Dav More

by jkalpard
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Palmer
November 28, 2014

Excellent Customer Care Prompt response and able to adapt to my timing needs. Chris Nemoto was extremely helpful and he provided top quality customer service. It was a smoo More

by miguelopacic
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Nemoto
November 26, 2014

Great Customer Service. Got me a loaner car at the last minute. Everyone is so friendly. Easy to schedule. Very satisfied with my vehicle. Would recommend this dealership. More

by mareynolds72
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charles Perkins
November 21, 2014

Westside Lexus IS great From the sales department to the service department, Westside Lexus IS the best!! The service is easy to schedule and handled promptly an completely. More

by Robertalong123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Haas & Mary Margaret Mc Gown
November 20, 2014

Excellent! Chris is the best I've worked with so far! TOP NOTCH! I've never had a bad experience at Westside Lexus! I highly recommend! More

by camille.frost
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Nemoto
November 20, 2014

Overall satisfied All-in-all I was very satisfied with the service at Westside Lexus. Everyone is always very friendly and efficient. The only problem I had was the fac More

by JJ4now
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charles Perkins
November 13, 2014

Customer Service at its Finest! Take note Mercedes Benz Best customer service from a dealership I have ever had better than Mercedes Benz. I own a G55 and don't get the same level of service from my Merced More

by noeesp
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Louis Garcia
October 31, 2014

New car warranty service in for first well-baby on my new ES; all went quickly and efficiently. Laura Brown did a good job of handling my first service on the car. More

by lhstern
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Laura Brown
October 23, 2014

Westside Lexus is great! Not much to say except I have been a Lexus buyer since 1996! I would that think that speaks for the sales and service at Westside. More

by cynthia.huettel
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fred in service
October 22, 2014

Best Service Anywhere Westside Lexus provides the best customer service I have ever received. It will be hard to purchase another manufacturer's automobile, just because of More

by farscape1999
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charles Perkins & Jeff Margolis
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