Westside Lexus - Service Center

Needed some recall work taken care of They went the extra mile and asked me if there were other issues and helped take care of them. Also gave me a full report of other inspections they di They went the extra mile and asked me if there were other issues and helped take care of them. Also gave me a full report of other inspections they did. Amazing!!!! More

service Got new car warranty work that I was not aware was included with vehicle. Oil change and also had alignment done. Got loaner car. Service was very Got new car warranty work that I was not aware was included with vehicle. Oil change and also had alignment done. Got loaner car. Service was very prompt. More

Service Had service on my car and they were speedy and no issues. Super nice and the body shop people were super great as well addressing misc concerns Had service on my car and they were speedy and no issues. Super nice and the body shop people were super great as well addressing misc concerns More

Get things done I scheduled an appointment for a recent recall and Josh took care of me. I went in at 9 am, and left 10 minutes later with a loaner. They called me I scheduled an appointment for a recent recall and Josh took care of me. I went in at 9 am, and left 10 minutes later with a loaner. They called me to let me know other things that needed to be done with my car, and I got my car by 3 pm that same day. Thank you Westside Lexus! More

Car repair Great customer service, helped out when my battery went dead on a Saturday 30 minutes before closing. Andrew Tran stayed late to make sure I was taken Great customer service, helped out when my battery went dead on a Saturday 30 minutes before closing. Andrew Tran stayed late to make sure I was taken care of and had me a loaner, as I live 50 miles away. Great customer service! More

Great Service Great service qualified experienced people good customer experience! I would definitely recommend Westside Lexus to other friends in Houston and e Great service qualified experienced people good customer experience! I would definitely recommend Westside Lexus to other friends in Houston and especially direct them toward Chris the service rep. More

Excellence From the time i hit the curb and popped two tires to the time i got my car back lexus was great. Roadside Assistance got me a tow truck and my car w From the time i hit the curb and popped two tires to the time i got my car back lexus was great. Roadside Assistance got me a tow truck and my car was fixed within 24 hours and a loaner car supplied. Not sure it gets any better than that. Tough times happen and lexus made it manageable and i appreciate the entire team for taking care of me. Fantastic service. More

recalled service My recalled service finished ontime and a loaner car. they emailed and let me know what need to be done. I'm highly recommended, will come back again My recalled service finished ontime and a loaner car. they emailed and let me know what need to be done. I'm highly recommended, will come back again and again More

The Best Un servicio incomparable siempre de una menera profecional y amable, el mejor equipo de trabajo del Area de Houston, quedo siempre muy satisecho del p Un servicio incomparable siempre de una menera profecional y amable, el mejor equipo de trabajo del Area de Houston, quedo siempre muy satisecho del producto y mantenimiento recibido por el personal de West side Lexus EL mejor. More

Recall on the passenger side airbag This is my maybe 5 times of service and every time is great. Especially with Louis Garcia, he helped me 3 times and I like how he talk to me and treat This is my maybe 5 times of service and every time is great. Especially with Louis Garcia, he helped me 3 times and I like how he talk to me and treat me as family .... I have dealt with other dealership service before but this one is outstanding. Thanks, for the staff and valet More