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Westside Lexus - Service Center

Houston, TX

4.7
1,432 Reviews

1,432 Reviews of Westside Lexus - Service Center

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May 24, 2015

Josh Guerra was simply amazing... as usual I was extremely pleased by the customer focus of Toyota and especially of Josh. The new detailed email documenting the results of the maintenance insp More

by kermittw
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh Guerra
May 22, 2015

Fast and Reliable I know when I bring my RX350 in for maintenance, I will be well taken care of. I am always asked if I want to wait for it, or if I want a loaner car. More

by Red09
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Haas
May 22, 2015

Awesome Service The service was awesome. Dave Haas is the greatest!!!!! My work was completed before the time promised. I continue to drive a Lexus and have my car se More

by lexus owner for life
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Haas
May 21, 2015

excellent service. Service was excellent and very quick. Warranty on battery was honored and replaced free of charge. Battery jump at home was also free of charge from More

by Bill
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Laura Brown
May 21, 2015

Best Service in town. This is my second Lexus and I will continue to purchase Lexus's due to their excellent service level. They are outstanding. Service and the body sho More

by DanaHouston
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fred Hernandez, Ronnie Brush
May 21, 2015

Great customer service and very helpful staff Had a warranty issue, was handled in a professional manner, very knowledgable service adviser. Mr. Josh guerra took really good care of me, had the se More

by Victor E
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh Guerra
May 19, 2015

45,000 mile checkup I was received on time for my appointment. The checkup took a bit longer than I was originally told. But the waiting area was comfortable and offered More

by Judith14935
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Nemoto
May 07, 2015

Fuel sensor recall & 30K checkup All went as expected with minimum of hassle. Dave Haas, my service consultant is always very accommodating and delivers on all promises. First Class More

by Priscilla
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Haas
May 06, 2015

great service as usual Westside Lexus definitely has the most friendly and best service among the top dealerships. I have done business with other high end auto services, t More

by hhu77024
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh G
May 06, 2015

Excellent Service And a quick turn around. Was please with everything other than the wait for the Service Center to open. There were a number of cars waiting and most o More

by BaronMarbot
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Haas
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