1,432 Reviews of Westside Lexus - Service Center
Josh Guerra was simply amazing... as usual I was extremely pleased by the customer focus of Toyota and especially of Josh. The new detailed email documenting the results of the maintenance insp I was extremely pleased by the customer focus of Toyota and especially of Josh. The new detailed email documenting the results of the maintenance inspection and proposed repairs and estimated cost was a significant and extremely positive new service. Thanks for your service, Josh. More
Fast and Reliable I know when I bring my RX350 in for maintenance, I will be well taken care of. I am always asked if I want to wait for it, or if I want a loaner car. I know when I bring my RX350 in for maintenance, I will be well taken care of. I am always asked if I want to wait for it, or if I want a loaner car. I could not ask for a better service adviser than Dave Haas. He has taken care of 4 of my cars in the last 10 years. More
Awesome Service The service was awesome. Dave Haas is the greatest!!!!! My work was completed before the time promised. I continue to drive a Lexus and have my car se The service was awesome. Dave Haas is the greatest!!!!! My work was completed before the time promised. I continue to drive a Lexus and have my car serviced at Westside because of the awesome service. More
excellent service. Service was excellent and very quick. Warranty on battery was honored and replaced free of charge. Battery jump at home was also free of charge from Service was excellent and very quick. Warranty on battery was honored and replaced free of charge. Battery jump at home was also free of charge from AAA. More
Best Service in town. This is my second Lexus and I will continue to purchase Lexus's due to their excellent service level. They are outstanding. Service and the body sho This is my second Lexus and I will continue to purchase Lexus's due to their excellent service level. They are outstanding. Service and the body shop as well. More
Great customer service and very helpful staff Had a warranty issue, was handled in a professional manner, very knowledgable service adviser. Mr. Josh guerra took really good care of me, had the se Had a warranty issue, was handled in a professional manner, very knowledgable service adviser. Mr. Josh guerra took really good care of me, had the service records on my vehicle, the my loaner car ready to go, because of there excellent service, I drive all the way from sugarland to Katy , bypassing another lexus dealership. Please keep up the good work. More
45,000 mile checkup I was received on time for my appointment. The checkup took a bit longer than I was originally told. But the waiting area was comfortable and offered I was received on time for my appointment. The checkup took a bit longer than I was originally told. But the waiting area was comfortable and offered a variety of coffee and water. My service person was well informed and pleasant. More
Fuel sensor recall & 30K checkup All went as expected with minimum of hassle. Dave Haas, my service consultant is always very accommodating and delivers on all promises. First Class All went as expected with minimum of hassle. Dave Haas, my service consultant is always very accommodating and delivers on all promises. First Class operation. More
great service as usual Westside Lexus definitely has the most friendly and best service among the top dealerships. I have done business with other high end auto services, t Westside Lexus definitely has the most friendly and best service among the top dealerships. I have done business with other high end auto services, this dealership is by far the best. If they can only all be like Westside Lexu...... cough, cough, Benz services... :-( More
Excellent Service And a quick turn around. Was please with everything other than the wait for the Service Center to open. There were a number of cars waiting and most o And a quick turn around. Was please with everything other than the wait for the Service Center to open. There were a number of cars waiting and most of us were in the street. More